Tom Tillotson
LCSW MPA
Millbrae,CA
Summary
Dynamic Medical Social Worker with extensive experience at 1st Choice Home Health Care & Hospice, excelling in crisis intervention and psychosocial assessments. Proven track record of enhancing patient care through compassionate support and effective service coordination, leading to increased patient satisfaction and improved mental health outcomes. Committed to empowering individuals and families during critical times.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Medical Social Worker
1st Choice Home Health Care & Hospice
Hayward, CA
03.2021 - 09.2025
- Completed comprehensive psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
Hospice Social Worker
Carelink Health Care Services
Hayward, CA
04.2020 - 03.2021
- Collaborated with interdisciplinary team members to provide comprehensive patient care.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
- Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
Hospice Social Worker
Lifecare Solutions Palliative and Hospice Care
Newark, CA
06.2018 - 02.2019
- Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
- Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
Medical Social Worker
Eastbay Home Healthcare
Fairfield, CA
01.2016 - 05.2018
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Increased patient satisfaction ratings through consistent delivery of empathetic, comprehensive social work services tailored to individual needs.
Medical Social Worker
Veterans Administration Home Based Primary Care
Oakland, CA
06.2009 - 11.2016
- Completed psychosocial assessments and initial social work evaluations.
- Referred veterans to VA resources and benefit programs.
- Explained medical care options to help families make informed healthcare decisions.
- Worked with medical teams, patients and families to implement effective treatment plans.
Senior Social Worker
Veterans’ Healthcare Administration
Martinez, CA
05.2004 - 06.2009
- Collaborated with multidisciplinary teams to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
- Evaluated program effectiveness using data-driven measures, leading to continuous improvements in service delivery.
- Provided crisis intervention services to clients, addressing immediate needs and ensuring safety.
- Mentored and provided clinical supervision for associate social workers, enhancing their professional development and skills growth.
Mental Health Social Worker
Tri-City Community Support Center
Fremont, CA
12.2003 - 08.2004
- Improved client mental health by implementing tailored therapeutic interventions and case management strategies.
- Developed comprehensive treatment plans for clients, resulting in improved well-being and daily functioning.
- Connected clients to appropriate resources within the community, promoting independence and self-sufficiency.
- Provided crisis intervention services, successfully deescalating situations and connecting clients with necessary supports.
Clinical Social Worker
SF General Hospital ED Case Management Program
San Francisco, CA
07.1995 - 11.2003
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Maximized client engagement in treatment by employing motivational interviewing techniques, building rapport, and addressing barriers to change.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Mentored new social workers, providing clinical supervision and guidance on ethical decision-making processes, best practice standards, and navigating complex clinical situations.
Education
Master of Arts - Public Administration
California State University, East Bay
Hayward, CA06.2009
Master of Arts - Social Work
University of California, Berkeley
Berkeley, CA06.1995
Bachelor of Arts - Psychology
University of California, Santa Cruz
Santa Cruz, CA06.1989
Skills
- Mental health counseling
- Crisis intervention
- Psychosocial assessment
- Hospice and bereavement care
- Service coordination
- Trauma-informed care
- Individual and family therapy
- Group therapy
- Referral management
- Medical counseling
Certification
- LCSW - Licensed Clinical Social Worker, LCSW20110#, 07/31/26
- Certification of BLS for Healthcare Providers (CPR and AED), 05/31/27
Timeline
Medical Social Worker
1st Choice Home Health Care & Hospice
03.2021 - 09.2025
Hospice Social Worker
Carelink Health Care Services
04.2020 - 03.2021
Hospice Social Worker
Lifecare Solutions Palliative and Hospice Care
06.2018 - 02.2019
Medical Social Worker
Eastbay Home Healthcare
01.2016 - 05.2018
Medical Social Worker
Veterans Administration Home Based Primary Care
06.2009 - 11.2016
Senior Social Worker
Veterans’ Healthcare Administration
05.2004 - 06.2009
Mental Health Social Worker
Tri-City Community Support Center
12.2003 - 08.2004
Clinical Social Worker
SF General Hospital ED Case Management Program
07.1995 - 11.2003
Master of Arts - Public Administration
California State University, East Bay
Master of Arts - Social Work
University of California, Berkeley
Bachelor of Arts - Psychology
University of California, Santa Cruz