Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AWARDS
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Tom Tillotson LCSW MPA

Millbrae,CA

Summary

Highly skilled licensed clinical social worker with over 20 years experience working in healthcare settings providing medical and mental health services. Adept at conducting psychosocial assessments and developing individualized care plans. Skilled in coordinating care for patients with complex medical, psychiatric and behavioral problems. Strong focus on team collaboration and achieving outcomes under changing circumstances.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

Medical Social Worker

1st Choice Home Health Care & Hospice
03.2021 - Current
  • Completed comprehensive psychosocial evaluations and needs assessments.
  • Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
  • Organized clinical documentation, treatment plans, and referrals.
  • Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
  • Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.

Hospice Social Worker

CarePlus Hospice Services Inc.,
04.2020 - 03.2021
  • Collaborated with interdisciplinary team members to provide comprehensive patient care.
  • Assisted bereaved family members with grief support services, connecting them to community resources when needed.
  • Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.

Palliative and Hospice Social Worker

Lifecare Solutions Palliative and Hospice Care
06.2018 - 02.2019
  • Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
  • Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
  • Assisted bereaved family members with grief support services, connecting them to community resources when needed.

Per Diem Medical Social Worker

EastBay Home Healthcare
01.2016 - 05.2018
  • Completed psychosocial evaluations and needs assessments.
  • Connected patients with community resources, ensuring access to essential services.
  • Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
  • Increased patient satisfaction ratings through consistent delivery of empathetic, comprehensive social work services tailored to individual needs.

Medical Social Worker

Veterans Administration Home Based Primary Care
06.2009 - 11.2016
  • Completed psychosocial assessments and initial social work evaluations.
  • Referred veterans to VA resources and benefit programs.
  • Explained medical care options to help families make informed healthcare decisions.
  • Worked with medical teams, patients and families to implement effective treatment plans.


Senior Social Worker

Veterans Healthcare Administration
05.2004 - 06.2009
  • Collaborated with multidisciplinary teams to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
  • Evaluated program effectiveness using data-driven measures, leading to continuous improvements in service delivery.
  • Provided crisis intervention services to clients, addressing immediate needs and ensuring safety.
  • Mentored and provided clinical supervision for associate social workers, enhancing their professional development and skills growth.

Mental Health Social Worker

Tri-City Community Support Center
12.2003 - 08.2004
  • Improved client mental health by implementing tailored therapeutic interventions and case management strategies.
  • Developed comprehensive treatment plans for clients, resulting in improved well-being and daily functioning.
  • Connected clients to appropriate resources within the community, promoting independence and self sufficiency.
  • Provided crisis intervention services, successfully deescalating situations and connecting clients with necessary supports.

Clinical Social Worker/Case Manager

SF General Hospital ED Case Management Program
07.1995 - 11.2003
  • Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
  • Maximized client engagement in treatment by employing motivational interviewing techniques, building rapport, and addressing barriers to change.
  • Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
  • Mentored new social workers, providing clinical supervision and guidance on ethical decision-making processes, best practice standards, and navigating complex clinical situations.

Education

Master of Arts - Public Administration

California State University, East Bay
Hayward, CA
06-2009

Master of Arts - Social Work

University of California, Berkeley
Berkeley, CA
06-1995

Bachelor of Arts - Psychology

University of California, Santa Cruz
Santa Cruz
06-1989

Skills

  • Psychosocial assessment
  • Coordinating services
  • Individual and family counseling
  • Clinical interventions
  • Crisis intervention
  • Individualized care planning

Accomplishments

  • Published Case Study Illustrating the ED Case Management Program's model for treatment of patients who are frequent users of San Francisco's Emergency Department. September 2000 (Japan).

Certification

  • Certification of BLS for Healthcare Providers (CPR and AED) 2025. American Heart Association.
  • LCSW - Licensed Clinical Social Worker

Timeline

Medical Social Worker

1st Choice Home Health Care & Hospice
03.2021 - Current

Hospice Social Worker

CarePlus Hospice Services Inc.,
04.2020 - 03.2021

Palliative and Hospice Social Worker

Lifecare Solutions Palliative and Hospice Care
06.2018 - 02.2019

Per Diem Medical Social Worker

EastBay Home Healthcare
01.2016 - 05.2018

Medical Social Worker

Veterans Administration Home Based Primary Care
06.2009 - 11.2016

Senior Social Worker

Veterans Healthcare Administration
05.2004 - 06.2009

Mental Health Social Worker

Tri-City Community Support Center
12.2003 - 08.2004

Clinical Social Worker/Case Manager

SF General Hospital ED Case Management Program
07.1995 - 11.2003

Master of Arts - Public Administration

California State University, East Bay

Master of Arts - Social Work

University of California, Berkeley

Bachelor of Arts - Psychology

University of California, Santa Cruz

AWARDS

National Association of Public Hospitals Safety Net Award 1998 San Francisco General Hospital Emergency Department Case Management program:

Tom Tillotson LCSW MPA