Maythe Castaneda
Pacoima,CA
Summary
Motivated social worker with a comprehensive understanding of social justice issues and the various systems that impact marginalized communities. Passionate about creating and implementing programs that provide support to communities in need. Collaborative and analytical advocate who excels in building strategic partnerships, advocating for clients, and driving positive change for underserved communities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Social Worker
Regal Medical Group
07.2024 - Current
- Explained medical care options to help families make informed healthcare decisions.
- Completed psychosocial evaluations and needs assessments.
- Collaborated with healthcare providers to drive continuity of care.
- Provided patient and family education on available resources and self-care strategies.
- Conducted in-home visits to provide supportive services.
- Provided crisis intervention services to individuals facing medical, emotional, and mental health challenges in a hospital setting.
- Assisted patients in accessing housing, financial assistance, and other community resources.
- Managed caseload to satisfy multiple patients with diverse needs.
- Conducted mental health screenings and provided psychoeducation on the effects of chronic illness on mental well-being, helping patients develop coping mechanisms to manage their mental health alongside medical treatment.
- Worked closely with insurance providers, home health services, and social service agencies to secure necessary resources, including mental health support, medication access, and transportation for follow-up appointments.
Overnight Residential Counselor
For the Future/ Guiding Our Youth
06.2022 - Current
- Provided psychoeducation to clients, helping them understand their diagnosis, treatment plan, and coping strategies.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Encouraged clients to develop self-advocacy skills and to become active participants in their own treatment plans.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Trained in non-violent crisis intervention (CPI), active listening, and motivational interviewing to build rapport with clients and aid in their treatment progress.
- Provided daily care and therapeutic support to youth with high acuity mental health needs, including those diagnosed with severe mood disorders, PTSD, anxiety disorders, depression, and behavioral issues.
Pharmacy Technician
Regal Medical Group
10.2021 - 07.2024
- This position involves supporting the Clinical Pharmacist in various daily tasks, focusing on improving patient outcomes and reducing complications and costs through personalized care
- Specializing in chronic disease states aids in continued patient management and assists in coordinating pharmacy services activities such as claims analysis and prescription plan design
- Under pharmacist supervision, they handle clerical activities, help with health care insurance for non-covered medications, and conduct medication reconciliation
- Additionally, contribute to patient care by scheduling appointments, conducting medication and health histories, and organizing records
- The role also entails working on complex projects, maintaining confidentiality in compliance with HIPAA regulations, and contributing to team success through collaborative efforts.
Senior Pharmacy Technician
Walgreens Pharmacy
10.2018 - 07.2024
- As a Senior Pharmacy Technician at Walgreens, I play a pivotal role in ensuring the smooth operation of the pharmacy while delivering exceptional care to our customers
- My responsibilities extend beyond basic duties, as I am entrusted with supervisory tasks and advanced technical responsibilities
- I thrive in conducting complex patient assessments to facilitate tailored medication management plans, leveraging my expertise to ensure optimal health outcomes
- In times of crisis, I provide steadfast support and counseling to individuals and families, fostering a sense of trust and reliability within our community
- Collaborating seamlessly with healthcare providers, schools, and local organizations, I forge valuable connections to secure necessary resources for our customers
- Beyond daily operations, I spearhead community outreach initiatives and organize events to raise awareness about vital healthcare services
- My commitment to excellence extends to mentoring and guiding junior team members, ensuring our pharmacy operates at its best
- I embrace the responsibility of strictly adhering to regulatory standards, including HIPAA compliance and safeguarding customer confidentiality
- With dedication and passion, I embody the values of Walgreens, making a meaningful impact on the well-being of our customers and community.
Education
Master of Science - Social Work
Walden University
Minneapolis, MN05-2024
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA05-2016
Skills
- Resource Navigation
- Client Advocacy
- Crisis Intervention
- Client Needs Assessment
- Client Confidentiality
- Patient-centered care
- Psychosocial assessment
- Records Management
- Safety Planning
- Medicare and Medicaid applications
- Mandatory Reporting Procedures
- Community Referrals
Certification
- Licensed ACSW
- CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Social Worker
Regal Medical Group
07.2024 - Current
Overnight Residential Counselor
For the Future/ Guiding Our Youth
06.2022 - Current
Pharmacy Technician
Regal Medical Group
10.2021 - 07.2024
Senior Pharmacy Technician
Walgreens Pharmacy
10.2018 - 07.2024
- Licensed ACSW
- CPR
Master of Science - Social Work
Walden University
Bachelor of Arts - Psychology
California State University, Northridge
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