Jael Galdamez
Bakersfield,CA
Summary
Dedicated professional with a strong background in customer service and problem-solving, previously at Regal Medical Group. Proven ability to enhance operational efficiency through meticulous mail handling and sorting. Skilled in document scanning and fostering team collaboration, ensuring timely and accurate distribution of sensitive information. Committed to maintaining high standards of workplace safety.
Professional with strong experience in mail handling and administrative support. Skilled in sorting, distributing, and managing mail efficiently. Known for strong focus on team collaboration and achieving results. Reliable and adaptable with strong organizational, communication, and multitasking skills.
Overview
4
4
years of professional experience
Work History
Mail Clerk
Regal Medical Group
08.2023 - Current
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names and department.
- Processed and organized incoming mail for distribution to appropriate departments.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Preps and scan all hardcopy claims with attachments for historical purpose.
- Retrieves hardcopy claims as directed by management for purpose of claims processing or audits.
- Maintains mailroom supplies in accordance with department instructions.
Driver
Uber
03.2022 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Improved customer satisfaction by providing timely and efficient transportation services.
Housekeeper
Holloway Motel
04.2006 - 10.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Medical Assistant
Los Angeles Medical Center
04.2010 - 07.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assistant Certification - Medical
American Career College
CA07-2010
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Document scanning
- Handling and sorting mail
Languages
Spanish
Native or Bilingual
Timeline
Mail Clerk
Regal Medical Group
08.2023 - Current
Driver
Uber
03.2022 - Current
Medical Assistant
Los Angeles Medical Center
04.2010 - 07.2013
Housekeeper
Holloway Motel
04.2006 - 10.2020
Medical Assistant Certification - Medical
American Career College
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