Tom Ware
Sandusky,OH
Summary
Experienced sales manager with a proven track record of success in retail and business-to-business environments. Seeks to leverage expertise in Inside and Outside Sales and Sales Management outside of the retail industry. Started career as an inside sales representative for CompUSA in San Diego, California, ranking in the top 2% and offered a position at the corporate offices in Dallas, Texas to work on national accounts teams. Promoted to Area Sales Manager for the Cleveland and Akron market, achieving the company's #2 ranking before CompUSA closed. Managed sales teams at Lowe's Inc., Lighthouse Pools, Menard's, and most recently at Journey Home Restoration. Over 20 years of experience in team management, training, coaching, and motivation. Proficient in MS Office software including Access and PowerPoint. Excellent verbal and written communication skills. Skilled in working with complex software systems such as SAP, JDA, contact management software, and the entire Microsoft Office suite, with a focus on spreadsheets.
Overview
28
28
years of professional experience
Work History
Project Manager
Journey Home Restoration
03.2024 - Current
- Managed day to day appointments and follow-up with each client
- Ensure consistent communications with project updates
- Provide resolutions to any issues that arise
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
Sales Manager - Building Materials
Menards Inc.
12.2017 - 03.2024
- Trained Staff of 10 or more on selling steps and customer service techniques
- Met and surpassed monthly sales quotas by ensuring the team was up to date on advertised sales and manufacturer promotions
- Managed special order sales to completion of delivery and installation
Sales Manager
Litehouse Pools
09.2016 - 12.2017
- Trained Staff on selling and customer service techniques
- Met and surpassed monthly sales quotas by ensuring team was up to date on advertised sales and manufacturer promotions
- Outbound calls to follow-up with clients on potential sales opportunities
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Manager
Lowe’s Inc.
04.2013 - 09.2016
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Oversaw Commercial sales, and Installed sales
- Made outbound calls as well as on-site visits to assist in close of sales and smooth implementation of product delivery.
- Trained and assisted 25 Full-time salespeople
- Assisted District manager in organizing advertising campaigns nationally and regionally
- Represented company in community trade shows and conferences
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Commercial Sales Manager
CompUSA Inc.
03.1997 - 04.2002
- Managed commercial sales teams covering Cleveland/Akron area
- Responsibilities included hiring and training of all sales team members
- Set goals for sales reps and reported these activities to regional level management
- Represented company in community trade shows and conferences
- Maintained and managed work flow of employees
- Planned daily sales activities including outbound calls and on-site meetings
- Responsible for forecasting, profit analysis, team profitability and margins
- Consistently in Top 10% of Area sales for company nationwide
- Responsible for consistently achieving over $1 million per month in sales
Education
Associate's Degree - Business Management, Web Development, PC Networking, A+ PC Troubleshooting
California State University – San Marcos
San Marcos, CA06.1997
Skills
- Negotiation skills
- Problem solving skills
- Excellent verbal and written communication skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Cold calling
- Ability to work in fast paced, competitive environment
- Relationship building
- Staff management
Management experience
- Menards Inc., Avon, OH, Sales Manager, 5, 12/01/17, 03/01/24
- Litehouse Pools & Spas, Sandusky, OH, Sales Manager, 1, 10/01/16, 12/01/17
- Lowe’s Inc., Sandusky, OH, Assistant Store Manager, 5, 04/01/13, 09/01/16
- Bed Bath & Beyond, Elyria, OH, Operations Manager, 5, 01/01/07, 09/01/11
- Wal-Mart, Oberlin, OH, Assistant Store Manager, 2, 11/01/05, 01/01/07
Military Service
United States Marine Corps, Camp Pendleton, CA, Personnel Administration, Top Secret, Letter of Recommendation – Marine of the Quarter, Meritorious Mast, Good Conduct Medal, 11/01/XX, Corporal (non-commissioned officer)
Timeline
Project Manager
Journey Home Restoration
03.2024 - Current
Sales Manager - Building Materials
Menards Inc.
12.2017 - 03.2024
Sales Manager
Litehouse Pools
09.2016 - 12.2017
Sales Manager
Lowe’s Inc.
04.2013 - 09.2016
Commercial Sales Manager
CompUSA Inc.
03.1997 - 04.2002
Associate's Degree - Business Management, Web Development, PC Networking, A+ PC Troubleshooting
California State University – San Marcos
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