Tom Whyel
Vacaville,CA
Summary
Versatile and results-driven professional with a proven track record across diverse industries, including automotive finance, healthcare administration, real estate, and retail management. Adept at providing exceptional customer service, conducting thorough financial analysis, and managing administrative tasks efficiently. Skilled in team collaboration, problem-solving, and maintaining compliance with industry regulations. Strong communication, leadership, and organizational abilities, coupled with a commitment to delivering excellence in every task. Seeking a challenging role where I can leverage my multifaceted skill set to drive organizational success and contribute positively to the team.
Overview
34
34
years of professional experience
Work History
Finance Assistant
Volkswagen Of Fairfield
06.2023 - Current
- Provide exceptional customer service by obtaining credit information for lender approvals, guiding customers through the financing process, and ensuring all paperwork is submitted accurately and on time
- Collaborate closely with the sales team to streamline transactions and enhance customer satisfaction
- Conduct thorough financial analysis to assess customer creditworthiness and determine appropriate financing options
- Maintain up-to-date knowledge of financing options, industry regulations, and dealership policies to provide accurate information to customers
- Proactively address customer inquiries and concerns, ensuring a positive and seamless experience throughout the financing process
- Demonstrate strong attention to detail in reviewing and verifying all financial documents for accuracy and compliance with regulatory requirements
- Assist in the development and implementation of strategies to optimize the financing process and increase dealership profitability
- Foster positive relationships with lending institutions to facilitate smooth and efficient financing transactions
- Act as a trusted advisor to customers, providing expert guidance and personalized recommendations to help them make informed decisions about their vehicle purchase.
Unit Secretary for Surgery/Cardiovascular Surgery ICU
Mercy Hospital
04.2022 - 05.2023
- Managed administrative tasks for the surgery and cardiovascular surgery ICU units, including patient charting, bookkeeping, medication delivery, and acting as a liaison between medical staff and patients
- Demonstrated strong organizational skills and attention to detail in maintaining accurate records and ensuring seamless communication between healthcare professionals.
Full-time Realtor
Jones Properties
07.2020 - 04.2022
- Conducted market research, property listings, client consultations, and negotiation of real estate transactions
- Utilized effective communication and interpersonal skills to build rapport with clients and facilitate successful property sales.
Part-time Realtor
Realty One Group Fox
09.2019 - 05.2020
- Assisted clients with buying, selling, and renting properties, providing guidance and support throughout the real estate process.
Dealer Trade Driver
Ford Ford/Mercedes Benz
05.2019 - 10.2019
- Coordinated dealer trade operations between locations, ensuring the timely and efficient exchange of vehicles to meet customer demands.
Dairy Manager/Receiving Manager
Nugget Market
11.2008 - 09.2019
- Managed all aspects of the Dairy department, overseeing inventory, sales, and customer service
- Analyzed sales trends and customer preferences to optimize product selection and placement
- Placed orders for dairy products, ensuring sufficient stock levels and timely replenishment
- Maintained accurate records of inventory levels, deliveries, and sales transactions
- Implemented efficient stocking procedures to maximize shelf space and minimize waste
- Conducted regular audits to ensure compliance with health and safety regulations
- Trained and supervised staff, fostering a positive work environment and ensuring team cohesion.
Order Processor and Lead Receiving Forklift Operator
CSK Auto Distribution
04.1990 - 06.2006
- Managed receiving operations, processed orders, ensured accurate billing, and resolved discrepancies, maintaining high productivity and accuracy standards
- Led a team of forklift operators, providing training, guidance, and support to ensure smooth warehouse operations
- Developed and implemented process improvements to streamline order processing and enhance efficiency, resulting in cost savings and improved customer satisfaction
- Acted as a liaison with company buyers and accounting staff to ensure proper billing and product invoicing
- Received Employee of The Month Award on several occasions for outstanding performance and dedication.
Education
Bachelor of Science in Business Administration and Management -
University of Phoenix
Fairfield, CA07.2006
Skills
- Exceptional interpersonal and communication skills
- Strong analytical and problem-solving abilities
- Proficient in financial analysis and documentation
- Detail-oriented with a high level of accuracy
- Ability to multitask and prioritize in a fast-paced environment
- Team player with a collaborative mindset
- Proficient in Microsoft Office Suite and dealership software systems
Accomplishments
- Recognized for outstanding performance and dedication, receiving multiple awards and accolades throughout career.
- Consistently exceeded sales targets and productivity goals, driving revenue growth and profitability.
- Received Employee of the Month Award multiple times for exceptional contributions to workplace success.
- Played a key role in implementing process improvements and cost-saving measures, resulting in enhanced efficiency and customer satisfaction.
Timeline
Finance Assistant
Volkswagen Of Fairfield
06.2023 - Current
Unit Secretary for Surgery/Cardiovascular Surgery ICU
Mercy Hospital
04.2022 - 05.2023
Full-time Realtor
Jones Properties
07.2020 - 04.2022
Part-time Realtor
Realty One Group Fox
09.2019 - 05.2020
Dealer Trade Driver
Ford Ford/Mercedes Benz
05.2019 - 10.2019
Dairy Manager/Receiving Manager
Nugget Market
11.2008 - 09.2019
Order Processor and Lead Receiving Forklift Operator
CSK Auto Distribution
04.1990 - 06.2006
Bachelor of Science in Business Administration and Management -
University of Phoenix
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