Tomas Ayala III
Weslaco
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Favor, Door Dasher, Uber and Lyft Driver
Favor, Door Dasher, Uber and Lyft Driver
05.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Owner/Operator Truck Driver
Don Pedro Trucking
03.2023 - 04.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Over the Road Truck Driver
Point Dedicated Services
07.2022 - 02.2023
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Followed regular schedule of pickups for individual customers and groups.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected vehicle and personally handled routine upkeep.
- Logged driving hours and fuel usage data on time to keep reports current.
Owner/Operator Truck Driver
Don Pedro Trucking
03.2022 - 07.2022
- Retained valid proof of insurance and registration in vehicles.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Maintained safe driving habits to protect property and general public on roadways.
Over the Road Truck Driver
Point Dedicated Services
02.2020 - 02.2022
- Drove tractor-trailer combinations to transport and deliver products or other materials.
- Worked well with dispatchers to communicate route and schedule changes.
- Conducted daily DOT pre-trip inspections according to set checklist.
Oilfield Truck Driver
BH Trucking
01.2018 - 12.2019
- Operated tanker trucks safely by complying with company policies and major driving rules.
- Maneuvered trucks into tight areas, maintaining proper positioning for loading and unloading.
- Observed all road rules and regulations and maintained safe driving record when transporting tanker trucks full of bulk dry cement.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Obtained signatures needed to complete and process paperwork.
Over the Road Truck Driver
Point Dedicated Services
01.2017 - 01.2018
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Over the Road Truck Driver
Spirit Truck Lines
06.2014 - 12.2016
- Inspected truck for defects and safe operating condition before, during and after trips.
- Used straps and loading bars to safely secure cargo for transport.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Drove in all 48 states to deliver cargo.
Business Financial Consultant
Citibank
02.2013 - 02.2014
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Handled inbound telephone calls from interested customers about their business accounts.
- Contacted private individuals or businesses by telephone to solicit sales.
- Collaborated with management to resolve concerns and problem calls.
- Resolved customer complaints by escalating calls to proper department.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Education
Associate of Arts - Accounting
University of Phoenix
Tempe, AZ12-2012
Bachelor of Science - Management
University of Phoenix
Tempe, AZ08-2025
Skills
- Cargo Handling
- Route Management
- Clean MVR
- Safety and Emergency Equipment
- Vehicle Service Documentation
- GPS Applications
- CB Radio Communication
- Problem Solving
- Truck Weighing
- Work Logging
- Decision Making
- Delivery Documentation
- Critical Thinking
- Truck Cab Computer Operation
- Tractor-Trailer Operation
- Loading and Unloading
- Delivery Instructions Verification
- Time Management
- Cargo Security
- State and Federal Regulations
- Map Reading
- Attention to Detail
- Adaptability and Flexibility
- Truck Maneuvering
- Vehicle Defect or Damage Reporting
- Vehicle Inspection
- Process Monitoring
- Planning Ability
- Trained in Texas State and Federal Safety Regulations
- Efficient Trip Planner
- Air Brake Certification
- Dependable and Reliable
- Courteous and Polite Demeanor
- Tanker Endorsement
- Double-Triple Trailer Endorsement
- Hazmat Endorsement
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Favor, Door Dasher, Uber and Lyft Driver
Favor, Door Dasher, Uber and Lyft Driver
05.2024 - Current
Owner/Operator Truck Driver
Don Pedro Trucking
03.2023 - 04.2024
Over the Road Truck Driver
Point Dedicated Services
07.2022 - 02.2023
Owner/Operator Truck Driver
Don Pedro Trucking
03.2022 - 07.2022
Over the Road Truck Driver
Point Dedicated Services
02.2020 - 02.2022
Oilfield Truck Driver
BH Trucking
01.2018 - 12.2019
Over the Road Truck Driver
Point Dedicated Services
01.2017 - 01.2018
Over the Road Truck Driver
Spirit Truck Lines
06.2014 - 12.2016
Business Financial Consultant
Citibank
02.2013 - 02.2014
Associate of Arts - Accounting
University of Phoenix
Bachelor of Science - Management
University of Phoenix
Education and Training
other
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