Installing and configuring computer hardware, software, printers and peripherals
Installing switches and access points
System Administrator
Installing and configuring servers and VM’s
Configuring active directory and Group Policies
Installing and configuring Network devices such as switches, Access points, and Antenna’s
Insight Global
Contractor/IT System Analyst
08.2022 - 12.2023
Job overview
Troubleshooting hardware and Software issues
Remote support for multiple sites
Troubleshooting user profile issues
Inventory tracking
Cable Management
Onboarding/Offboarding of user
Alpha Baller Technology
Independent Contractor
10.2015 - 10.2016
Job overview
Installation and Basic configurations of Network equipment.
Documentation of Racks, ports, power, and inventory.
TechWorks Inc.
Helpdesk Support, Onsite Tech
06.2015 - 08.2015
Job overview
Helpdesk support included troubleshooting systems software and printers remotely using tools such as LogMeIn and TeamViewer
Onsite duties included but not limited to; installing and configuring desktop computers, installing IP phones and troubleshooting non-operational computers/printers and other computer components such as monitors and keyboards