Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tomas Cordero

Ballston Spa

Summary

Dedicated professional with a strong focus on customer service and financial analysis. Known for exceeding customer satisfaction through creative problem-solving and effective communication.

Overview

32
32
years of professional experience
4
4
Certifications

Work History

Business and Finance

Nemer Transportation
Saratoga Springs
04.2011 - 08.2025
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical

Disability
Saratoga Springs
11.2008 - 02.2010

Sales Manager and Finance Manager

Orange Motors Inc
Albany
02.1994 - 10.2008
  • Led sales team to achieve quarterly revenue targets through effective strategy implementation.
  • Managed client relationships to ensure customer satisfaction and retention.
  • Collaborated with cross-functional teams to align sales strategies with company goals.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established relationships with key clients, while maintaining existing customer base.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Implemented process changes to streamline sales department workflow.
  • Resolved customer complaints regarding sales and service.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Education

High School Diploma -

St. Agnes Cathedral
Rockville Centre, NY
06-1982

Skills

  • Customer service
  • Financial analysis
  • Compliance regulations
  • Customer relationship management
  • Friendly, positive attitude
  • Excellent communication
  • Teamwork and collaboration
  • Analytical and critical thinking
  • Time management

Languages

English
Professional
Spanish
Professional

Certification

Finance and Insurance for FMCC, Michigan

Timeline

Business and Finance

Nemer Transportation
04.2011 - 08.2025

Medical

Disability
11.2008 - 02.2010

Sales Manager and Finance Manager

Orange Motors Inc
02.1994 - 10.2008

High School Diploma -

St. Agnes Cathedral
Tomas Cordero