Tomas Eredia
Woodland,CA
Summary
Dynamic worker with extensive experience at Starbucks and other customer service oriented businesses recognized for exceptional customer service and effective team leadership. Skilled in cash handling and time management, I excel in training and mentoring staff, fostering a collaborative environment. Committed to enhancing customer satisfaction and operational efficiency through attention to detail and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Barista
Dutch Bros
Sacramento, CA
10.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and brewing equipment with precision and care.
- Adapted quickly to new menu items and seasonal promotions for effective sales support.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shift Leader
Starbucks
Davis, CA
02.2025 - 10.2025
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory levels to ensure product availability during shifts.
- Communicated effectively with team members to maintain workflow efficiency.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Supported management in maintaining compliance with health and safety regulations.
- Participated in team meetings to discuss performance goals and improvements.
- Contributed to maintaining cleanliness and organization within work areas.
- Adapted quickly to changing priorities, ensuring smooth shift transitions.
Barista Trainer
Starbucks
Davis, CA
02.2024 - 02.2025
- Trained new baristas on coffee preparation techniques and customer service standards.
- Developed training materials to enhance learning efficiency and consistency across shifts.
- Mentored team members, fostering skills in espresso extraction and drink presentation.
- Evaluated staff performance, providing constructive feedback to improve service quality.
- Collaborated with management to refine training programs based on employee feedback and operational needs.
- Ensured compliance with health and safety regulations during training sessions and daily operations.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sales Associate
Target
Woodland, CA
08.2020 - 09.2023
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Collaborated with team members to maintain organized sales floor and attractive displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Learned product knowledge to effectively communicate features and benefits to customers.
- Supported inventory management through restocking shelves and conducting stock counts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Woodland High School
Woodland, CA06-2012
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
Timeline
Barista
Dutch Bros
10.2025 - Current
Shift Leader
Starbucks
02.2025 - 10.2025
Barista Trainer
Starbucks
02.2024 - 02.2025
Sales Associate
Target
08.2020 - 09.2023
High School Diploma -
Woodland High School