Jose Guerra
Oxnard,California
Summary
Experienced Stock Clerk with over two years of experience coordinating receipt and processing of products across diverse retail environments. Practiced in unloading, unpacking, labeling and stocking shelves. Hardworking cashier and server with two years of experience in Vons. Focused on customer satisfaction and always willing to help when requested.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stock/Sales Associate
World Market Cost Plus
Oxnard, CA
06.2022 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Produce Clerk/Cashier
Vons Grocery Store
Oxnard, CA
07.2019 - 08.2021
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Disposed of expired and overripe items to eliminate health risks.
- Checked prices and located products for customers.
- Assisted customers with product, promotion and policy information.
- Notified supervisor of spills for quick clean-up and remediation.
- Transferred produce to sales floor from storage areas and arranged inventory.
- Rotated produce on regular basis to mitigate waste and losses on products.
- Cleaned produce displays and checked products for freshness.
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
Education
High School Diploma -
Santa Clara High School
Oxnard, CA05.2016
Some College (No Degree) - Liberal Arts And General Studies
Oxnard College
Oxnard, CASkills
- CPR certified
- Product displays
- Supermarket stocking
- Unloading packages
- Product organization
- Dependable and reliable
- Merchandise stocking
- Merchandise restock
- Adaptive team player
- Loading and unloading
- Heavy lifting
- Safety methods
- Sales development
- Team player mentality
- Customer- and service-oriented
- First Aid Training
Certification
- CPR Certified 12/2023-12/2025
- Food handlers 7/2022-7/2025
- Beverage Service 7/2022-7/2025
References
Alicia Martinez
Verizon Wireless
2750 Portico Way.
Oxnard, Ca 93035
Lichita2001@gmail.com
(805)444-8516
Shawn Miller Jorden
Vons Company
450 S Ventura Rd,
Oxnard, Ca 93030
fatomas43@yahoo.com
(805) 509-8321
Clio Wagner
Art Trek
703 Rancho Conejo Blvd
cliojaynewagner@gmail.com
(805) 460-8588
Timeline
Stock/Sales Associate
World Market Cost Plus
06.2022 - Current
Produce Clerk/Cashier
Vons Grocery Store
07.2019 - 08.2021
High School Diploma -
Santa Clara High School
Some College (No Degree) - Liberal Arts And General Studies
Oxnard College
- CPR Certified 12/2023-12/2025
- Food handlers 7/2022-7/2025
- Beverage Service 7/2022-7/2025
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