Tomas Perez
Phoenix,AZ
Summary
Dedicated Automotive Technician with 15+ years in service and repair in Heavy/Medium and Light duty vehicles. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
20
20
years of professional experience
Work History
Senior Technician Level III
Cox Communications
Phoenix, AZ
05.2016 - Current
- I manage day to day operation by assessing work load for the day and prioritize repairs on fleet unit's to minimize downtime and maximize fleet efficiency
- Follow companies fleet standards by performing PM scheduled work as first line of defense to prevent costly repairs
- Lead and direct my team of technicians by delegating work to them according to skill level, periodically working with them on the floor and provide assistance when needed to help them complete their tasks or help in problem solving situations
- Work side by side with fleet coordinator on scheduling of units to come up with best plan possible to meet demand needs and make sure fleet maintains operating at all times
- Manage repairs as they happen and make the best decision for the fleet to minimize cost and downtime by examining repair records and proprietary data of make information to see if unit may still be under warranty
- Working Lead with experience on Altec / ETI Boom trucks, diagnose boom electrical to hydraulic concerns as well as perform annual routine maintenance per manufacturer guidelines
- Experience with various industry scan tools i.e. Ford IDS, GM MDI and Tech 2, Cummins INSITE and various AUTEL and Snap On scan tool formats
- Always provide the highest level of customer service to our customers that way we keep them happy and smiling and have a great experience from beginning to end when servicing their units
- I always promote a positive work atmosphere with my team, I let them know that I am always there for help or guidance and also an effective communicator.
- Monitored shop equipment to maintain safe working condition.
- Maintained garage safety protocols to meet regulatory and company expectations.
Technician Level
City of Mesa
Mesa, AZ
09.2011 - 05.2016
- As a Tech level 3, I performed maintenance and repairs of light duty and Heavy duty fleet vehicles, predominantly more on F-550, F-650 models
- Followed Fleet’s PM guidelines and performed the services and inspected the units in attempt to find possible failures before they happen in the field to minimize downtime and maintain the Fleet’s efficiency
- Diagnose complex electrical and mechanical customer concerns on many types of equipment i.e. Backhoes, Garbage trucks, Altec Boom trucks and trailers.
- Aided other technicians in repairs or diagnosis when needed to help promote work efficiency and also as a learning tool for technicians that needed some guidance in a system they were not comfortable with
- Performed metal work and welding repairs as needed on all types of fleet equipment
- Worked with hydraulics and air brakes on the heavy duty side of the fleet.
- Repaired and replaced damaged or worn parts and operated and inspected machines or heavy equipment in order to diagnose defects.
- Identified emissions testing procedures and standards appropriate for age and technology of vehicles.
- Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
Automotive Technician
Right Toyota
Scottsdale, AZ
02.2004 - 08.2011
- Engaged with customers in a professional manner to inquire about their concerns or needs in order to gain insight in our diagnosis of their vehicle concerns.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Maintained certifications and completed training on systems and components.
- Hybrid Vehicle Certified
- Master ASE
- A1 Engine repair
- A2 Automatic Transmission/ Transaxle
- A3 Manual Drive Train
- A4 Suspension and Steering
- A5 Brakes
- A6 Electrical Systems
- A7 Heating and Air Conditioning
- A8 Engine Performance
Education
Associate of Science - Nascar Technology
NASCAR Technical Institute
Mooresville, NC01.2004
Associate - Automotive Technology
Universal Technical Institute
05.2003
Associate - Science
Skills
- Altec Boom Training
- Ford Training Medium / Heavy Duty F-550
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Typing 42 WPM
- Bi-lingual
- Management Experience (5 years)
- EPA 609
- Master ASE Automotive
-A1 Engine repair
-A2 Automatic Transmission/ Transaxle
-A3 Manual Drivetrain
-A4 Steering and Suspension
-A5 Brakes
-A6 Electrical systems
-A7 Heating and Air conditioning
-A8 Engine Performance
- Hybrid and Electric Vehicle Service
- Hardworking and Dedicated
- Safety Policies and Procedures
Timeline
Senior Technician Level III
Cox Communications
05.2016 - Current
Technician Level
City of Mesa
09.2011 - 05.2016
Automotive Technician
Right Toyota
02.2004 - 08.2011
Associate of Science - Nascar Technology
NASCAR Technical Institute
Associate - Automotive Technology
Universal Technical Institute
Associate - Science
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