Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomas Sanchez

Andrews

Summary

Responsive Dispatch Supervisor skilled managing various aspects of fleet transportation dispatch. Bilingual professional determines workforce needs and workload planning.

Overview

8
8
years of professional experience

Work History

Dispatch Supervisor

Mustang Energy
10.2016 - Current
  • Supervised team of employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Collaborated closely with other departments within the organization to optimize workflow processes across teams.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.

Education

High School Diploma -

Burlington High School
Burlington, CO
05.1988

Skills

  • Transportation Coordination
  • Tracking of man hours
  • Attendance documentation
  • Employee Training
  • Route Planning
  • Positive communication skills
  • Incident Reporting
  • Dispatch Coordination
  • Customer Relations
  • Dispatching procedures
  • Work Order Management
  • Service planning

Timeline

Dispatch Supervisor

Mustang Energy
10.2016 - Current

High School Diploma -

Burlington High School

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Tomas Sanchez