Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tomas Torres

North Richland Hills

Summary

Results driven Tire Technician with three years of experience at Discount Tire. Highly skilled in tire sales, consistently surpassing sales targets and delivering exceptional customer service. Alignment certified, with extensive knowledge in vehicle maintenance and repair. Adept at diagnosing issues, recommending solutions, and ensuring customer satisfaction. A dependable team player with a passion for automotive excellence.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Service Coordinator

Discount Tire
North Richland Hills
08.2023 - Current

Tire Sales

  • Developed promotional strategies to increase tire sales and customer engagement.
  • Assisted customers with product selection and provided expert advice on tires.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat

Service Coordinator

  • Coordinated customer service interactions to ensure timely tire service appointments.
  • Resolved customer inquiries and complaints with effective communication techniques.
  • Provided customer service to ensure client satisfaction.

Alignment Technician

  • Calibrated wheel alignment equipment to ensure precision and accuracy.
  • Adjusted suspension components to meet manufacturer specifications and standards.
  • Maintained alignment tools and equipment for optimal performance and safety.

Tire Technician

  • Mounted and balanced tires on various vehicles efficiently.
  • Operated tire-changing equipment and tools safely and effectively.
  • Maintained inventory of tires, tools, and supplies accurately.

Education

Bachelor of Science - Neuroscience

The University of Texas At Arlington
Arlington, Texas, TX
01.2024 - 02.2026

Skills

  • Research methods
  • Data analysis
  • Customer service
  • Team collaboration
  • Detail orientation
  • Resource utilization
  • Meeting facilitation
  • Notetaking and documentation
  • Service monitoring and evaluation
  • Goal setting
  • Client advocacy
  • Team leadership
  • Problem solving
  • Communication skills
  • Technical writing

Languages

Spanish
Professional

Certification

Automotive service excellence certification

CPR certification

Timeline

Bachelor of Science - Neuroscience

The University of Texas At Arlington
01.2024 - 02.2026

Service Coordinator

Discount Tire
08.2023 - Current
Tomas Torres