Tomasa Zapata
Laredo,TX
Summary
Experienced in legal administration and office management, specializing in data entry, e-filing, and federal filing systems such as CM/ECF and Pacer. Successfully manages personal injury cases from both plaintiff and defendant perspectives, ensuring HIPAA-compliant handling of medical and other records requests. Proficient in Microsoft Office for efficient document management and organization. Skilled in conducting legal research using LexisNexis and Westlaw to prepare and analyze cases effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scholarship and Loan Coordinator
Texas A&M International University
05.2022 - Current
- Updates and maintains the Scholarship Manager program to award new scholarship recipients.
- Conducts scholarship and loan entrance and exit counseling sessions.
- Provides weekly and monthly reports on scholarships and loan programs.
- Assists the offices within enrollment management and the business office by providing information and working closely regarding the financial aid process.
- Guides, directs, answers questions, and resolves problems of students seeking financial aid and scholarship information.
- Monitors student loan processing to ensure compliance with State and Federal regulations.
- Promotes scholarship awareness by maintaining an updated website of available scholarships.
Paralegal Assistant
Lopez Peterson, PLLC
11.2009 - 05.2022
- Prepare correspondence and legal documents (contracts, settlement agreements, discovery and court pleadings)
- Compose and typed correspondence and other client materials
- Multitask various administrative tasks to prioritize and meet deadlines
- Perform trial preparation tasks while evaluating, reviewing, and analyzing data
- Communicate with clients to gather data and documents
- Interface with court staff and personnel
- Coordinate depositions and meetings
- Maintain time records for billing
- Retrieve medical and billing records from various providers on behalf of clients
- Notary and signatures
- Perform other duties as assigned in an ethical and professional manner while maintaining confidentiality
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted attorneys with reviewing and organizing witness reports.
- Communicated pertinent information to clients via phone, email, and mail.
- Researched statutes, decisions, legal articles, and codes.
Sales Representative
Sears
07.2013 - 01.2017
- Performed various customer service tasks (engaging with customers and explaining various products, contracts, product protection agreements, and warranties)
- Met monthly quotas for sales
- Attended product and sales development seminars
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor's Degree of Science - Criminal Justice
Texas A&M International University
01.2018
Laredo Community College - Criminal Justice
Laredo Community College
01.2004
Diploma - undefined
United South High School
01.2000
Skills
- Data Entry
- E-File (Texas State Courts)
- Federal Filing (CM/ECF) and Pacer
- Personal injury: plaintiff/defendant
- Medical and other records requests (HIPAA)
- Office Management and Administration
- Microsoft Office
- Legal research: LexisNexis
- Legal research: Westlaw
- Loan disbursements
- Loan processing
- Loan servicing
- Loan origination
Certification
Notary Public, Texas
References
- Mr. Gabriel Cesar 'Gabriel' Gonzalez, Eligible to Practice in Texas, Law Office of Kenny Perez, 24074291, 11/05/10, 1900 N Expressway Ste A, Brownsville, TX, 78521-1563
- Mr. Roberto 'ROBERT' Moran JR, Eligible to Practice in Texas, 24037141, 11/06/02, 802 East Saunders Street, Laredo, TX, 78041
- Veronica Alvarado, Paralegal Legal, 101 W. Hillside Road Suite 1, Laredo, TX, 78041
Timeline
Scholarship and Loan Coordinator
Texas A&M International University
05.2022 - Current
Sales Representative
Sears
07.2013 - 01.2017
Paralegal Assistant
Lopez Peterson, PLLC
11.2009 - 05.2022
Laredo Community College - Criminal Justice
Laredo Community College
Diploma - undefined
United South High School
Bachelor's Degree of Science - Criminal Justice
Texas A&M International University