Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

TOMECA HOOPER

Fort Worth,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Package HandlerData Entry ClerkProduction WorkerCollection Agent (Part-Time)Caregiver (Part-Time)

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-Site
Location: Fort Worth, TX, US
Open to relocation: Yes

Salary Range

$0/hr - $1000/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leaveCompany Culture401k matchWork from home option

Summary

Reliable and results-driven logistics, warehouse, and customer service professional with over 10 years of experience across distribution centers, shipping operations, production environments, data entry, collections, and management. Proven ability to meet productivity goals, maintain safety standards, reduce errors, and communicate effectively in fast-paced environments. Known for strong work ethic, adaptability, and consistency.

Diligent with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.

Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx Ground
Fort Worth, TX
11.2023 - 02.2025
  • Loaded and unloaded packages efficiently while meeting productivity and safety goals.
  • Reduced cargo damage through proper stacking, securing, and organization of freight.
  • Followed company safety procedures and corrected potential hazards.
  • Operated pallet jacks and assisted with forklift loading when needed.
  • Inspected shipments and equipment to ensure safe and accurate handling.
  • Operated forklifts and pallet jacks to efficiently load packages onto delivery vehicles.
  • Conducted pre-shift inspections of equipment to ensure safety and reliability standards.
  • Trained new loaders on safety protocols and operational procedures for enhanced performance.

Data Entry Clerk

Michaels Warehouse
Fort Worth, TX
10.2019 - 10.2023
  • Entered and verified data accurately using Microsoft Office and internal systems.
  • Scanned, organized, and maintained digital records and documentation.
  • Reviewed data for errors and corrected discrepancies.
  • Prioritized multiple tasks while meeting strict deadlines.
  • Communicated with supervisors and coworkers to resolve data issues.

Production Worker

Walmart Distribution
Fort Worth, TX
01.2015 - 10.2019
  • Met or exceeded daily production targets through efficient task execution.
  • Followed safety guidelines to reduce workplace injuries and hazards.
  • Maintained clean and organized workstations to improve productivity.
  • Performed routine quality checks on finished products before shipment.
  • Worked additional shifts during peak production periods.

Collection Agent (Part-Time)

Check ’n Go
Fort Worth, TX
01.2015 - 12.2017
  • Conducted inbound and outbound collection calls regarding past-due accounts.
  • Processed customer payments accurately and securely.
  • Explained payment options, due dates, and account details clearly.
  • Worked with customers to establish payment arrangements.
  • Maintained detailed account notes while handling sensitive conversations professionally.
  • Managed high-volume collections calls to secure payments and reduce outstanding debts.
  • Constructed payment plans tailored to customer financial situations, enhancing recovery rates.

Caregiver (Part-Time)

Helping Hands Nursing Solutions
Fort Worth, TX
12.2012 - 12.2015
  • Assisted clients with daily living activities while promoting independence.
  • Prepared meals, provided medication reminders, and performed light housekeeping.
  • Maintained safe, clean environments to reduce health risks.
  • Provided compassionate care and emotional support.
  • Provided compassionate care to clients, ensuring comfort and safety in daily activities.
  • Assisted with medication management, adhering to prescribed schedules and protocols.

Customer Service Representative (Part-Time)

DHL Logistics
Fort Worth, TX
05.2011 - 01.2015
  • Resolved customer concerns in high-volume environments.
  • Handled escalated calls professionally and efficiently.
  • Provided accurate information regarding services and policies.
  • Improved customer satisfaction through effective problem-solving.
  • Resolved customer inquiries via phone and email, enhancing satisfaction levels.
  • Coordinated logistics for timely delivery, ensuring seamless operations.

Store Manager (Full-Time)

Braum’s Ice Cream & Dairy
Fort Worth, TX
02.2010 - 03.2014
  • Managed daily store operations including inventory, scheduling, and cash handling.
  • Hired, trained, and supervised employees in a fast-paced environment.
  • Resolved customer complaints and improved satisfaction through staff coaching.
  • Conducted performance reviews and supported employee development.
  • Led daily operations, ensuring high standards of customer service and product quality.
  • Managed inventory levels, optimizing stock control and minimizing waste.

Guest Service Representative

Extended Stay America
Bedford, TX
09.2007 - 01.2010
  • Assisted guests with reservations, check-in/check-out, and inquiries.
  • Processed payments accurately and maintained cash control.
  • Resolved guest concerns to ensure positive guest experiences.
  • Coordinated with housekeeping and maintenance teams for room readiness.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.

Education

High School Diploma -

Dunbar High School
Fort Worth, TX

Associate of Arts - Business Administration And Management

University of Phoenix
Tempe, AZ
05-2029

Skills

  • Loading & Unloading Operations
  • Shipping & Receiving
  • Pallet Jack Operation
  • Warehouse Safety & OSHA Compliance
  • Inventory Accuracy
  • Sorting, Labeling & Stacking
  • Proper Lifting Techniques
  • Workplace Cleanliness
  • Data Entry & Documentation
  • Customer Service & Collections
  • Time Management & Reliability
  • Team Collaboration
  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading

Certification

  • Pallet Jack Operator (On-the-Job Training)
  • Warehouse Safety Training

Languages

English
Full Professional

Timeline

Package Handler

FedEx Ground
11.2023 - 02.2025

Data Entry Clerk

Michaels Warehouse
10.2019 - 10.2023

Production Worker

Walmart Distribution
01.2015 - 10.2019

Collection Agent (Part-Time)

Check ’n Go
01.2015 - 12.2017

Caregiver (Part-Time)

Helping Hands Nursing Solutions
12.2012 - 12.2015

Customer Service Representative (Part-Time)

DHL Logistics
05.2011 - 01.2015

Store Manager (Full-Time)

Braum’s Ice Cream & Dairy
02.2010 - 03.2014

Guest Service Representative

Extended Stay America
09.2007 - 01.2010

High School Diploma -

Dunbar High School

Associate of Arts - Business Administration And Management

University of Phoenix

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