Tomecia Scales
South Bend,USA
Summary
Junior IT Professional with extensive experience in troubleshooting and maintaining IT systems, leveraging knowledge in TCP/IP networking, Windows administration, and IT security practices. Currently pursuing a Bachelor of Science in Analytics and certification in Cisco Networking Basics. Skilled in network performance monitoring, hardware installation, and system documentation with a proven ability to collaborate in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Director
Ross Medical Education Center
Granger, IN
11.2023 - Current
- The Associate Director (AD) supervises the Regional Campus Director (RCD) and receives support from the corporate Director of Education
- This role focuses on providing the academic support necessary for the campus's day-to-day operations, leadership, and support to students and faculty
- The AD will create a supportive, team-driven environment that allows students to complete the program of study and achieve their educational goals
Professional Driver, Class A CDL
KLLM Transport
Burns Harbor, IN
10.2021 - 02.2023
- Transports cargo to specified locations while adhering to all traffic laws
- Conducts or arranges repairs and maintenance on delivery vehicles and equipment
- Proficient delivery route planning utilizing electronic equipment
- Inspection of delivery vehicle and equipment to ensure safe operability
- Performs emergency repairs as needed
- Maintains records of deliveries and maintenance
- Proficient verbal and written communication between shippers, receivers, and planners regarding damage or unforeseen events
- Valid Class A license with current medical exam and updated exemptions
- Knowledge of road safety regulations
- Proficient in MS Office and Omnitracs road navigation systems
- Ability to work long, flexible hours
- Exceptional organizational and time-management skills
- Practical critical and problem-solving abilities
- Effective communication and coordination skills
Assistant Center Manager
CSL Plasma
Macon, GA
05.2019 - 02.2021
- This is a highly visible position involving independent judgment and decision-making
- Responsibilities include overseeing center operations, setting production goals, monitoring net yields, and implementing improvement plans as required
- The role involves meeting daily, weekly, and monthly deadlines, maintaining operational records, and managing center labor usage
- Additionally, key responsibilities include ensuring compliance with company SOPs and relevant regulations, overseeing financial aspects, and supporting quality measures of continuous improvement
- The position also involves managing center staff, including marketing & recruitment, training, development, counseling, and termination
Operations Supervisor
BIOMAT Grifols
South Bend, IN
04.2018 - 04.2019
- Perform all tasks within the plasma center
- Supervise donor flow and production employees
- Comply with state and federal regulations, FDA-approved procedures, OSHA, CLIA, cGMP, and internal company procedures
- Maintain accurate documentation and reports
- Assist in training and retraining employees
- Ensure facility and equipment maintenance
- Communicate with other service areas
- Build rapport with donors and implement effective marketing measures to improve customer experience
- Report unsafe situations to management and be trained to repair plasma center equipment
- Assist the Center Manager and Assistant Manager in any task necessary to pursue company objectives
TRIAGE/LEAD CERTIFIED MEDICAL ASSISTANT
Beacon Medical Group Kidney and Hypertension Center
South Bend, IN
11.2013 - 01.2018
- Developed and trained medical staff for patient care at assigned clinics
- Coordinated patient care activities for satellite clinics, conducted clinical interviews and educated patients and families
- Performed patient triage, communicated physician's instructions, resolved patient care issues, assisted in completing medical records, and maintained departmental policies
Lead Patient Care Technician
Fresenius-Blackthorn Nephrology
South Bend, IN
08.2011 - 11.2013
- Performing vascular access evaluations
- Performing Pre- and Post-treatment vitals
- Monitoring patient’s response to dialysis therapy
- Working with and reporting necessary information to the RN
- Initiating and terminating treatments
- Assisting in providing patient-specific detailed education regarding adequacy measures where appropriate, online clearance monitoring, adequacy monitoring, disease processes and prevention
- I am trained in bicarbonate chemical preparation, water sanitization, and procedures
- Clinical Inventory Management
- Trained preceptor to perform quarterly assessments of all trained staff
Education
BACHELOR OF SCIENCE - ANALYTICS
PURDUE GLOBAL
West Lafayette, IN01-2026
ASSOCIATE(A.S.) - HEALTH SERVICES/ALLIED HEALTH
BROWN MACKIE COLLEGE-SOUTH BEND IN
11.2011
Skills
- Key relationship management
- Strategic leadership
- Project methodology
- Performance evaluations
- Operations management
Certification
Cisco Packet Tracer and Networking Basics, 12/01/24
References
Complete references will be made available by request.
Accomplishments
- National Honor Society, 2024
Timeline
Associate Director
Ross Medical Education Center
11.2023 - Current
Professional Driver, Class A CDL
KLLM Transport
10.2021 - 02.2023
Assistant Center Manager
CSL Plasma
05.2019 - 02.2021
Operations Supervisor
BIOMAT Grifols
04.2018 - 04.2019
TRIAGE/LEAD CERTIFIED MEDICAL ASSISTANT
Beacon Medical Group Kidney and Hypertension Center
11.2013 - 01.2018
Lead Patient Care Technician
Fresenius-Blackthorn Nephrology
08.2011 - 11.2013
Cisco Packet Tracer and Networking Basics, 12/01/24
BACHELOR OF SCIENCE - ANALYTICS
PURDUE GLOBAL
ASSOCIATE(A.S.) - HEALTH SERVICES/ALLIED HEALTH
BROWN MACKIE COLLEGE-SOUTH BEND IN
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