Tomeka L. Thomas
Cypress
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
27
27
years of professional experience
Work History
Shift Supervisor
U.S. Security Associates
Houston
08.2006 - Current
- Completed the operational requirements of the client by scheduling and assigning duties, and expediting work results.
- Resolved problems by coordinating the preparation of reports, analyzing data, identifying solutions, and providing information and experiential growth.
- Organized employee files and maintained manual payroll by developing Excel spreadsheets for a staff of 10.
- Wrote detailed reports outlining performance, quality and defect rates.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
Quality Assurance Technician
Pilgrim’s Pride
Farmerville
02.2000 - 07.2004
- Documented, filed and maintained proper inspection records and quality assurance documents
- Ensured quality distribution by performing thorough inspections of raw material and finished products
- Utilized metrics and statistical methods to test and analyze products, procedures and processes
Yeoman
United States Navy
North Island
12.1997 - 09.1999
- Prepared and maintained records, publications; routed correspondence, and reports to ensure office efficiency.
- Organized files, developed spreadsheets, faxed reports, and scanned documents.
- Received and screened a high volume of internal and external communications, including email and mail.
- Managed the front office area, including greeting visitors, and responding to telephone and in-person requests for information.
- Sent and received sensitive messages via electronic transmissions.
Education
Bachelor of Arts - Communcations
University of Houston
Houston, TX04-2024
Skills
- Scheduling coordination
- Document management
- Exceptional organization
- Results validation
- Report analysis
- Team collaboration
- Customer relationship management
- Verbal and written communication
References
Upon Request
Other
- Increased office organization by developing a more efficient filing system and customer database protocols.
- Promoted to supervisor as a result of strong attention to detail, exemplary interpersonal skills and team-player attitude.
- Proficient in Excel spreadsheets and Microsoft Office.
Timeline
Shift Supervisor
U.S. Security Associates
08.2006 - Current
Quality Assurance Technician
Pilgrim’s Pride
02.2000 - 07.2004
Yeoman
United States Navy
12.1997 - 09.1999
Bachelor of Arts - Communcations
University of Houston
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