Work Type
Full TimeContract WorkPart TimeConsultingGig WorkLocation Preference
RemoteHybridOn-SiteLocation: Fuquay-Varina, NC
Open to relocation: Yes
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Tomeka Collins
Fuquay-Varina,NC
Work Preference
Summary
Strategic leader with 28 years in managing complex technology portfolios across Infrastructure, Cyber Security, Data Analytics, and Applications. Skilled in optimizing workflows and aligning initiatives with business goals. Experienced in program planning, resource allocation, and risk mitigation, consistently delivering projects on time and within budget through disciplined execution and monitoring.
Overview
29
29
years of professional experience
Work History
Program Manager
KPI Partners, Inc.
Remote, NC
01.2025 - 08.2026
- Directed collaboration among cross-functional teams both onshore and offshore.
- Utilized various methodologies, including waterfall and agile, to achieve successful project outcomes.
- Maintained alignment of client expectations with team efforts throughout the project lifecycle.
- Performed budget analysis to monitor financial metrics, ensuring projects met budget constraints.
- Implemented change control processes for efficient management of project modifications.
- Created project documentation tools such as Statement of Works, Communication Plans, RAID logs, and MS Project Schedules to streamline tracking efforts.
- Delivered complete design and build documentation that included requirements and testing plans.
- Conducted team meetings and status report presentations to clients to report out on progress, address issues, and finalize next steps.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commissioning.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Director, IT PMO Leader
Equinix
Remote, NC
07.2021 - 12.2024
- Managed a global team of Program Managers, Project Managers, Scrum Masters, and SAFe Release Train Engineers in the IT PMO to deliver customer applications (Marketing, Sales, Global Customer Care Experience, Global Data Center Construction and Data Center IBX Infrastructure / Networking ) with a $45M budget, ensuring timely delivery and adherence to standards.
- Directed PMO team members on daily activities to support complex business infrastructure solutions to ensure alignment with OKRs / organizational goals.
- Led quarterly executive intake process for strategic investment approvals and business case funding.
- Developed strategic roadmap, resource allocation, prioritization, and progress reporting for enterprise programs to enhance project visibility and alignment.
- Implemented PMO process guidance, supervising project management staff to ensure compliance with policies and standards.
- Partnered with technology stakeholders and delivery partners to define and develop successful programs.
- Conducted portfolio financial reviews in collaboration with finance teams to ensure accurate financial oversight.
- Coached program managers in PMI and Agile practices, enhancing project delivery capabilities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored project progress, identified risks and took corrective action as needed.
Sr PMO Manager
Xerox
Cary, NC
07.2019 - 07.2021
- Directed PMO management activities and coordinated PM staff to facilitate complex business, infrastructure, and cybersecurity solutions programs/projects aligning with organizational goals and requirements.
- Led global team of program and project managers delivering $25-30M Business, Security, and IT portfolios, ensuring on-time delivery within budget and adherence to PMO operational standards throughout program/project lifecycle.
- Developed strategic roadmap, allocated resources, prioritized initiatives, and coordinated portfolio and project progress reporting across enterprise, managing pipeline, tracking accountabilities, key performance indicators, dashboard metrics, and risk and issue management.
- Implementing and providing guidance related to PMO processes and policies, overseeing the work of project management staff.
- Partnering with other department leaders including technology stakeholders, vendor management, finance, business and external delivery partners to define, prioritize and develop programs/projects and ensure program success criteria is achieved.
- Providing assistance/support on business cases for project opportunities to secure project funding from finance and portfolio review boards.
- Provided strategic communications and escalation management for Sr. Executive Leadership and Business Leaders.
- Coached and mentored program and project managers on project delivery, ensuring adherence to PMI leading practices and process areas.
- Assisted in the hiring and onboarding for the Cary Center of Excellence facility.
- Supporting audit and compliance initiatives for PMO, IT and Security related areas.
Manager
Deloitte & Touché, LLP
Raleigh, NC
05.2015 - 07.2019
- Program Manager leading the overall enablement of the Cybersecurity Operations Roadmap, which included strategic planning, prioritization, progress reporting, and sustained coordination across 12 initiatives.
- Primary duties consist of providing direct support to the CISO Operations Portfolio Lead in developing the Cybersecurity Operations Program Management Plan, tracking program accountabilities, interdependencies, key performance metrics, functional decompositions, and prioritizing areas for improvement, while maintaining compliance with CERT Resilience Management Model (RMM) for Operations resilient practices and process areas.
- Developed the Integrated Master Schedule for Threat Intel, Cybersecurity Operations, and Incident Response.
- Developed a communications strategy to improve information flow across departments. Developed channels enabling transparency and consistent messaging across the organization; Centralized disparate data into a single repository to improve communications across all functions and levels emphasizing the cross-functional interdependencies that exist within the organization.
- Researched IAM industry practices, developed IAM ROI model tool and business case to evaluate program implementation costs against estimated benefits.
- Conducted risk assessment of government information security operations across the enterprise and documented gaps, proposed governance, technology enablement options, and business process management strategies to better manage cyber, strategic, information technology, supply chain, and operational risks.
- Created Risk Catalog and Assessment/Recommendation report outlining scope of work for Risk Management/GRC initiative.
- Delivered expert guidance on cyber risk management, supporting government professional services with tailored strategies and insights.
Senior Project Manager / Program Manager
Power Plan Consulting
Remote, NC
09.2014 - 05.2015
- Project Manage multi-million-dollar projects within the Utility/Energy Sector (AEP/Ohio; United Water/NJ; PNG/NC; One Gas/OK) by enabling Power Plan’s Asset Management / Tax Accounting software solutions.
- Manage cross-functional organization team members consisting of Delivery Center Resources, Solution Architects, Functional / Business Analyst, Database / System Administrators, and Quality Assurance team members.
- Partner with team members to manage client expectations and provide excellent service throughout project Inception, Implementation and Post Deployment / Support.
- Managed budget and time reporting through project financial analysis, including estimate at completion, estimate to complete, and earned value analysis, tracking budget vs actuals weekly to ensure timely delivery of project milestones within budget.
- Developed and maintained project management documentation, tools, and templates including project charters, MS Project schedules, action registers, RACI/communication matrices, risk/issue management plans, change management documentation, and quality management/test plans.
- Ensure delivery of all design and build documentation such as Business Requirements Specification, System Design Documentation, System Architecture Diagrams, Test Cases, Testing/Validation Plans, and Development/Build/Defect trackers.
- Manage the Requirements, Design, Development, System Integration Testing, Training, Knowledge Transfer and Deployment deliverables.
- Prioritize and schedule tasks through effective resource allocation, WBS/task assignments and promote effective team communication to achieve optimum customer satisfaction.
- Facilitate team meetings and deliver weekly status reports to ensure clear communication on major milestones, risks, issues, and next steps.
Senior Program Manager
KPI Partners, Inc.
Remote, NC
08.2011 - 09.2014
- Executed Oracle Business Intelligence application implementation using ERP systems like JDE EBS (R11 R12) and PeopleSoft, enhancing financial and supply chain reporting accuracy.
- Oversaw four project work streams for data conversion and Salesforce integration, ensuring alignment with R11 R12 project objectives.
- Managed software application and infrastructure projects adhering to SDLC and PMBOK standards for scope, time, cost, quality, and risk management.
- Coordinated cross-functional teams of BI architects, business analysts, DBAs, and developers, fostering collaboration and streamlining project execution.
- Led custom data warehouse reporting implementations utilizing BI Publisher, ODI, and OWB.
- Applied various methodologies including Waterfall and Agile to meet client implementation requirements effectively.
- Developed and maintained project management documentation tools such as charters, schedules, and risk management plans.
- Performed project financial analysis to track budget versus actuals weekly, ensuring timely delivery of milestones.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Sr. Project Manager/ Portfolio Manager, IT PMO
PRA Inc.
Raleigh, NC
03.2011 - 08.2011
- Managed requirements design, development systems, user acceptance testing, training, and deployment for enterprise data warehouse and SOA initiatives, ensuring alignment with business objectives.
- Directed overall portfolio reviews for all infrastructure capital expenditure projects.
- Supervised cross-functional teams of external consultants, architects, analysts, writers, and administrators to deliver projects on time and within scope.
- Established data warehouse roadmap aligned with evolving business needs to support strategic decision-making.
- Developed comprehensive project management documentation including proposals, schedules, and risk management plans.
- Created templates and processes for project tracking and reporting to enhance efficiency.
- Mentored junior project managers on best practices and PMI methodology.
- Provided regular status updates to steering committee members to align expectations with business priorities.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Sr. Project Manager
PPD Inc.
Morrisville, NC
04.2010 - 03.2011
- Led IT projects as Sr. Project Manager for Business Intelligence/Enterprise Data Warehouse, Portal Integration, and Oracle Identity and Access Management initiatives in the Information Technology Project Management Office.
- Managed a large cross functional team consisting of external Consulting Resources, Enterprise Architects, Systems Development, Business Analysts, Database Administrators, System Administrators, Quality Assurance and Validation team members in delivering an Enterprise Data Warehouse solution to deliver long-term, effective and efficient reporting capabilities; Managed projects on time under budget.
- Contributed to creation of PMO organization and developed project management process methodology for all PMs across Information Technology.
- Facilitated collaboration between business users, business analytics team, and IT infrastructure to gather and manage requirements.
- Created project management documentation such as Project Charters, Project Plans, MS Project Schedules, Risk and Issue Management Plans, Communication Plans, Project Workbooks, Application Roadmaps and Change Control documents.
- Created templates for documentation deliverables such as action registers, change controls, communication and RACI matrixes.
- Delivered project status updates at monthly PMO, Steering Committee, and other Executive Meetings.
- Coached and mentored junior project management staff and project core team members to enhance project execution.
Operations Engineer, Sr. Project Manager, Finance
Nortel
Research Triangle Park, NC
05.1997 - 04.2010
- Served in various positions for 13 years within Operations Engineering, Finance and Information Technology. Key roles included: Manufacturing Engineer; Business Cost Analyst; IT Portfolio Architect; IT Strategist for Services/Federal Business; Sr. Project Manager and Business Analyst for E-Business, Supply Chain Engineering, Quotations and Proposal Management Applications.
• Serve as the Information System’s Strategist and Sr. Project Manager for Global Service Proposal Management and Solutions Engineering Applications. Examine opportunities and drive cost reduction programs through implementation.
• Develop architecture roadmaps while identifying regional gaps and process alignments for applications used to cost, quote, and price customer service requests in the Carrier and Enterprise Global markets.
• Partnered with regional Business Leaders and Transformation Office to drive timely, global solutions to streamline business processes and close critical process gaps.
• Developed Business Cases for project opportunities and secured project funding from Architecture and IT review boards.
• Successfully managed projects in support of business process and tool/application changes.
• Participate in vendor contract development/management, purchase order requisitions and budget management.
• Hold internal (IS) strategy sessions to gain alignment on targeted architecture in support of quotation and engineering cycle time and quality improvements.
• Developed high-level service process and detailed interface maps to document proposal management and solutions engineering applications for both Carrier and Enterprise.
• Assist business and application managers with registering and/or decommissioning applications adhering to ARB/SVI guidelines/processes.
• Update Solution’s Engineering portfolio roadmap and drive Monthly Operations Review.
• Drive Cost Reduction Plan of Record to ensure contribution towards cost reduction objectives set by executives annually.
Education
MS - Information Systems Management
Strayer University
Raleigh04-2011
MS - Integrated Manufacturing Systems Engineering
North Carolina State University
Raleigh, NC12-2001
BS - Industrial Technology
North Carolina Agricultural & Technical State University
Greensboro, NC05-1997
Skills
- Team leadership
- Project lifecycle management
- Project governance
- Project delivery frameworks
- Agile methodologies: Scrum and Kanban
- Budget analysis
- Risk management
- Operations control and process improvement
- Resource planning
- Business intelligence
- Data analysis
- Operations research
- Stakeholder management
- Team leadership
- Strategic communications
- Operational project management
- Team leadership
- Systems implementation
- Project tracking
- Project development
- Project planning and development
- Budgeting and forecasting
- Budget preparation
- Task prioritization
- Project estimation and bidding
- Business process re-engineering
- Resource allocation
- Vendor management
- Performance evaluations
- Requirements gathering
- Cost reduction and containment
- Staff training and mentoring
- Conflict management
- Project scheduling
- Procedure development
- Verbal and written communication
- Root-cause analysis
- Data review
- Meeting facilitation
- Strategic planning
- Cross-functional coordination
- Team bonding
- Client relations
- Project planning
- Document management
- Microsoft office suite expert
- Budget development and adherence
- Mergers and acquisitions
- Baseline schedules creation
- Project closure
- Deliverable tracking
- Staff management
- Coaching and mentoring
- Progress reporting
- Change control processes
- Advanced problem solving
- Processes and procedures
- Project recovery
- Systems design documentation
- Forecasting
- Project management
- Schedule management
- Expense reports
- Project development and lifecycle
Affiliations
- PMI, Project Management Institute
Training
- CERT Resilience Management Model (RMM), for operations resilient practices and process areas, 04/17
- PMBOK/PMI Certification, Project Management Professional, 10/09
- Leadership Edge, 12-month, accelerated leadership development program, 2002 - 2003
Timeline
Program Manager
KPI Partners, Inc.
01.2025 - 08.2026
Director, IT PMO Leader
Equinix
07.2021 - 12.2024
Sr PMO Manager
Xerox
07.2019 - 07.2021
Manager
Deloitte & Touché, LLP
05.2015 - 07.2019
Senior Project Manager / Program Manager
Power Plan Consulting
09.2014 - 05.2015
Senior Program Manager
KPI Partners, Inc.
08.2011 - 09.2014
Sr. Project Manager/ Portfolio Manager, IT PMO
PRA Inc.
03.2011 - 08.2011
Sr. Project Manager
PPD Inc.
04.2010 - 03.2011
Operations Engineer, Sr. Project Manager, Finance
Nortel
05.1997 - 04.2010
MS - Information Systems Management
Strayer University
MS - Integrated Manufacturing Systems Engineering
North Carolina State University
BS - Industrial Technology
North Carolina Agricultural & Technical State University