Tomella Washington
Maywood,IL
Summary
Seasoned Managing Director with background in strategic planning, team leadership, and financial oversight. Keen ability to drive operational efficiency while maintaining high levels of employee satisfaction. Strengths include fostering collaboration among team members, implementing innovative solutions to business challenges, and ensuring alignment with company objectives. Consistently deliver positive results through strong decision-making skills and proactive problem-solving.
Overview
23
23
years of professional experience
Work History
Manager Director
Popeyes Chicken And Buscuits
South Holland, Illinois
04.2001 - 09.2024
- Developed and implemented strategies to increase sales revenue.
- Coordinated the hiring process for new staff members.
- Provided guidance on business operations to ensure objectives were met.
- Resolved customer complaints in a timely manner.
- Reviewed financial records and adjusted budgets accordingly.
- Directed implementation of organizational policies and procedures in accordance with corporate goals.
- Monitored performance metrics to evaluate effectiveness of initiatives.
- Managed day-to-day operations of the department, including budgeting, scheduling, and staffing.
Education
Percy L Julian
10335 S ElizabethSkills
- Organizational Development
- Operations Management
- Human Resources Management
- Staff Training and Development
- Staff Development
- Marketing
- Performance Management
Timeline
Manager Director
Popeyes Chicken And Buscuits
04.2001 - 09.2024
Percy L Julian
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