Tometria Wright
Peoria,IL
Summary
Experienced customer service professional with several years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in regulations and best practices. . Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.
Overview
7
7
years of professional experience
Work History
Flower Arranger
Native Flower
East Peoria, IL
06.2024 - Current
- Stocked shelves with fresh cut flowers and plants while ensuring quality standards were met.
- Trained new employees on proper use of tools and safety procedures related to flower arranging.
- Set up colorful and inspiring store displays and arrangements.
- Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
Remodel Associate
Walmart
Tampa, FL
11.2022 - 05.2023
- Maintained organized inventory of all remodeling supplies and materials.
- Performed accurate measurements for custom-made products.
Customer Service Representative
Walgreens
Tampa, FL
01.2022 - 10.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
px exchange
Tacoma, WA
11.2020 - 11.2021
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
Call Center Representative
HGS
PEORIA, IL
11.2017 - 04.2018
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
High School Diploma -
Central High School
Peoria, IL05-2019
Some College (No Degree) -
Illinois Central College
East Peoria, ILSkills
- leadership
- typing
- advanced communication
- excellent customer service
- Order Placement
- organization
- Reliability
- Problem-Solving
- Task Prioritization
- Payment Processing
- Account updating
- Data Entry
- Call Center Operations
- Proficiency in [Type] software
Affiliations
- I love to host family events
- I'm the oldest daughter so i love to stay active with my siblings and nephews.
- i play sports
- I'm an inspired writer
Timeline
Flower Arranger
Native Flower
06.2024 - Current
Remodel Associate
Walmart
11.2022 - 05.2023
Customer Service Representative
Walgreens
01.2022 - 10.2022
Customer Service Representative
px exchange
11.2020 - 11.2021
Call Center Representative
HGS
11.2017 - 04.2018
High School Diploma -
Central High School
Some College (No Degree) -
Illinois Central College
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