Tomeyaka Clinton
Gastonia,NC
Summary
Accomplished leader with a proven track record at Frito Lay, enhancing team productivity and cross-departmental collaboration. Expert in strategic planning and project management, I excel in coaching and fostering professional growth. My leadership has significantly reduced employee turnover, demonstrating strong motivational and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Team Supervisor
Frito Lay
03.2021 - 02.2025
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Promoted a culture of continuous improvement by encouraging innovation and problem-solving among team members.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and participating in candidate selection decisions.
- Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Led weekly meetings with staff to discuss progress updates, address concerns, and maintain open lines of communication.
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
Team Lead
Frito-Lay
01.2020 - 03.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Dock Coordinator
Frito Lay
04.2019 - 01.2020
- Implemented loading dock process and productivity improvements.
- Coordinated diverse responsibilities while maintaining efficiency in dynamic dock environments.
- Enhanced interdepartmental coordination to resolve shipping and communication issues.
- Improved warehouse efficiency by coordinating and organizing dock activities and shipments
Material Handler
Frito Lay
07.2018 - 04.2019
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
Material Handler
Walmart Distribution
08.2015 - 07.2018
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Customer Service Manager
Walmart
05.2012 - 08.2015
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans.
Sales Associate
Walmart
03.2011 - 05.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Diploma -
Hunter Huss High
Gastonia, NC05.2008
Skills
- Effective leadership
- Performance improvement
- Motivational skills
- Coaching and mentoring
- Problem-solving
- Strategic planning
- Project management
Timeline
Team Supervisor
Frito Lay
03.2021 - 02.2025
Team Lead
Frito-Lay
01.2020 - 03.2021
Dock Coordinator
Frito Lay
04.2019 - 01.2020
Material Handler
Frito Lay
07.2018 - 04.2019
Material Handler
Walmart Distribution
08.2015 - 07.2018
Customer Service Manager
Walmart
05.2012 - 08.2015
Sales Associate
Walmart
03.2011 - 05.2012
Diploma -
Hunter Huss High
Similar Profiles
Kristina WilsonKristina Wilson
Sanitation Technician at Frito-LaySanitation Technician at Frito-Lay
Joseph ShroderJoseph Shroder
Shipping Clerk at Frito LayShipping Clerk at Frito Lay
Chris StoweChris Stowe
Route Sales Specialist at Frito LayRoute Sales Specialist at Frito Lay
Brian FredricksonBrian Fredrickson
District Sales Manager at Frito-LayDistrict Sales Manager at Frito-Lay
Madelyn HaskettMadelyn Haskett
Host Trainer at Outback SteakhouseHost Trainer at Outback Steakhouse