Summary
Overview
Work History
Education
Timeline
Generic

Tomika Farrow

St Louis,MO

Summary

Entry-level professional with an interest in building a customer service career,looking for a position where I can enhance my problem-solving and communication skills by helping customers resolve company related issues.

Overview

8
8
years of professional experience

Work History

Housekeeper

Barnes Hospital
02.2020 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

Dietary Cook

Bayer YMCA
11.2018 - Current
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility dietary needs.
  • Ensure that equipment is in its right condition; report to employer when any fault occurs.

Cashier/Call Center Agent

Metro/Gateway Arch
07.2015 - 12.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Ensured amazing customer/guest experiences

Education

High School Diploma -

Cleveland Njrotc Academy
St Louis, MO
05.1999

Timeline

Housekeeper

Barnes Hospital
02.2020 - Current

Dietary Cook

Bayer YMCA
11.2018 - Current

Cashier/Call Center Agent

Metro/Gateway Arch
07.2015 - 12.2017

High School Diploma -

Cleveland Njrotc Academy

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Tomika Farrow