Summary
Overview
Work History
Education
Skills
Timeline
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Tomika McGee

Wendell,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Indexer

TCW Global
11.2019 - Current
  • Followed security protocols to protect sensitive and proprietary information for AvidXchange.
  • Keyed data from documents according to specified client guidelines.
  • Processed over 80 invoices in an hour.
  • Used Citrix software
  • Followed established procedures to enter and process data correctly.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.

Indexer

TTEC
10.2018 - 10.2019
  • Completed data entry tasks with accuracy and efficiency for AvidXchange.
  • Followed established procedures to enter and process data correctly.
  • Keyed data from documents according to specified client guidelines.
  • Processed over 60 invoices in an hour.

Customer Service Representative

Alorica
11.2012 - 10.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

James Hillhouse High School
New Haven, CT
05.1999

Skills

  • Reading Comprehension
  • Quality Production
  • Visual Inspection
  • Data Entry Software

Timeline

Indexer

TCW Global
11.2019 - Current

Indexer

TTEC
10.2018 - 10.2019

Customer Service Representative

Alorica
11.2012 - 10.2017

High School Diploma -

James Hillhouse High School

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Tomika McGee