Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Yessica Flores

Yessica Flores

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Indexer

Hermann Transportation
Houston, TX
05.2022 - 09.2023
  • Reviewed and analyzed documents to determine relevance, accuracy, and completeness of indexing information.
  • Compiled detailed descriptions of documents, such as title, author, date created, subject matter, and form.
  • Created controlled vocabularies for indexing purposes.
  • Developed taxonomies to classify data for easy retrieval.
  • Received and dispatched calls for emergency services.

  • Updated records of driver locations, delays, and cancellations.
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Processed orders, forms, applications, and requests.
  • Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
  • Maintained employee records, ensuring accuracy and confidentiality of all documents.
  • Developed job postings for open positions and managed applicant tracking system.
  • Monitored compliance with employment laws and regulations.
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.

Paraprofessional

Anthony Aguirre Junior HIgh
Houston, TX
08.2021 - 02.2022
  • Assisted teachers with planning and preparing lessons for students.
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised small groups of students during instruction time.

Front Desk Receptionist

ADM Chiropractic
Houston, TX
04.2019 - 07.2021
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Softlines Team Member

Academy Sports Outdoors
Houston, TX
09.2017 - 04.2019
  • Assisted customers in finding the right products to meet their needs.
  • Provided product knowledge and expertise to customers.
  • Operated cash register to process customer transactions.
  • Stocked shelves with merchandise according to planograms.
  • Organized backroom stock areas for efficient product flow.
  • Folded and hung clothing items on display racks.
  • Inspected incoming shipments for accuracy of quantity and quality.
  • Maintained a clean, organized store environment.

Waitress

China KO
Houston, TX
09.2015 - 03.2016
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.

Education

High School Diploma -

North Senior High School
Houston, TX
05.2017

Skills

  • Creative Problem Solving
  • Materials Transfer
  • Data Entry
  • Proactive Self-Starter
  • File Management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Indexer

Hermann Transportation
05.2022 - 09.2023

Paraprofessional

Anthony Aguirre Junior HIgh
08.2021 - 02.2022

Front Desk Receptionist

ADM Chiropractic
04.2019 - 07.2021

Softlines Team Member

Academy Sports Outdoors
09.2017 - 04.2019

Waitress

China KO
09.2015 - 03.2016

High School Diploma -

North Senior High School

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Yessica Flores