Tomika Young-Noor
East Hartford,CT
Summary
Dedicated Home Manager keeping residents safe and well-cared for by effectively managing staff and budgets. Focused on enriching residents' lives through proper nutrition and enjoyable activities. Handles business and operational needs smoothly, consistently keeping records updated and facilities clean.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Care Coordinator
Dungarvin
Windsor, CT
04.2023 - Current
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Manager
Younger Cleaning Service LLC
East Hartford, CT
12.2019 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Defined clear targets and objectives and communicated to other team members.
Senior Branch Office Administrator
Konica Minolta Business Solutions
Virginia Beach, VA
08.2007 - 05.2015
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Education
Health And Natural Science - Health Administration
Goodwin College
East Hartford, CT06.2017
Skills
- Progress Monitoring
- Nutrition Planning
- Documentation Review
- Patient Care Coordination
- Disability Support
- Clinical Assessment
- Risk Management
- Budget Development
- Employee Supervision
Certification
State of Connecticut Medication Administration
Timeline
Direct Care Coordinator
Dungarvin
04.2023 - Current
Manager
Younger Cleaning Service LLC
12.2019 - Current
Senior Branch Office Administrator
Konica Minolta Business Solutions
08.2007 - 05.2015
Health And Natural Science - Health Administration
Goodwin College