Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gift Sekgantso

Houston,TX

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Overview

6
6
years of professional experience

Work History

Direct Care Professional Supervisor

Spateko group care
Sugar Land, TX
02.2023 - 03.2024
  • Provided direct supervision to a team of Direct Care Professionals.
  • Developed and implemented individualized care plans for clients with challenging behaviors.
  • Created and maintained accurate records of client progress and updates.

Assistant Manager

Amazon
Houston , TX
02.2018 - 03.2024
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Education

Bachelor of Science - Industrial Psychology

Texas Southern University
Houston, TX
05-2006

Skills

  • First-aid and CPR
  • Progress Monitoring
  • Life Skills Training
  • Service Plan Development

Timeline

Direct Care Professional Supervisor

Spateko group care
02.2023 - 03.2024

Assistant Manager

Amazon
02.2018 - 03.2024

Bachelor of Science - Industrial Psychology

Texas Southern University

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Gift Sekgantso