Sharnice Wilson
Palm Bay,FL
Summary
Dynamic Direct Care Professional Supervisor at Devereux Florida, recognized for enhancing client satisfaction through tailored support and effective training programs. Proven expertise in health and safety, alongside strong communication skills, led to a significant reduction in safety incidents and improved staff performance evaluations. Committed to fostering a collaborative and efficient care environment.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Professional Supervisor
Devereux Florida
Viera, FL
10.2017 - Current
- Supervised daily activities of direct care staff to ensure compliance with protocols.
- Developed training programs to enhance staff skills and improve client care delivery.
- Coordinated scheduling for direct care professionals, optimizing resource allocation and efficiency.
- Conducted performance evaluations, providing constructive feedback to promote professional growth.
- Reduced safety incidents by conducting regular risk assessments and implementing appropriate safety measures within the facility.
- Enhanced client satisfaction by providing individualized care and support tailored to their needs.
- Conducted thorough evaluations of direct care staff to identify areas for potential growth, developing targeted training plans that addressed identified skills gaps.
Education
High School Diploma - Phlebotomy
Palm Bay High School
Melbourne, FL04.2025
Skills
Health and safety
Ethics and confidentiality
Social skills development
Mental health support
Life skills training
Physical assistance
Personal care assistance
Supervision and evaluation
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Active listening
Verbal and written communication
Certified in CPR/AED
Certification
Phlebotomy
Timeline
Direct Care Professional Supervisor
Devereux Florida
10.2017 - Current
High School Diploma - Phlebotomy
Palm Bay High School