Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Fisher

North Versailles,PA

Summary

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Direct Care Professional Supervisor

Legacy Residential Services
Pittsburgh, PA
01.2021 - Current
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.

Property Manager

Emf Property Solutions
Monroeville , PA
07.2020 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Youth Support Worker

Diversified Care Maintenance
Pittsburgh, PA
10.2018 - 07.2020
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided key emotional support to special needs youth.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.

Technical Support Representative

Comcast
Pittsburgh, PA
07.2017 - 07.2018
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.

Education

Associate Degree In Social Work - Social Work

Montgomery Community College
Rockville Md
01.2016

Diploma - General Studies

Plum Senior High School
Plum, PA
06.2007

Skills

  • Employee Training Program
  • Policy and Program Development
  • Client Needs Assessment
  • Light Housekeeping
  • Medical Records Management
  • Employee Performance Evaluations
  • Service Utilization Improvements
  • Employee Work Scheduling
  • Client Direct Care
  • Training Seminars
  • Coordinating Direct Care
  • Employee Recruitment and Hiring
  • Grocery Shopping
  • Meal Preparation
  • Supporting Daily Living Needs
  • Mobility Support
  • Diagnostic Services Monitoring
  • Quality Assurance Controls
  • Problem Identification
  • HIPAA Guidelines
  • Clinical Staff Management
  • Discharge Paperwork
  • Facility Inspections
  • Dietary Needs
  • 50 WPM Typing Speed
  • Flexible and Adaptable
  • Excellent Communication
  • Planning and Coordination
  • Organization and Time Management
  • Interpersonal Communication

Timeline

Direct Care Professional Supervisor

Legacy Residential Services
01.2021 - Current

Property Manager

Emf Property Solutions
07.2020 - Current

Youth Support Worker

Diversified Care Maintenance
10.2018 - 07.2020

Technical Support Representative

Comcast
07.2017 - 07.2018

Associate Degree In Social Work - Social Work

Montgomery Community College

Diploma - General Studies

Plum Senior High School

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Eric Fisher