Angela Hutchings
Austell,GA
Summary
At Highland Rivers Behavioral Health Care, I spearheaded compliance initiatives and program enhancements, achieving measurable outcomes in client service. My expertise in patient care coordination and exceptional communication fostered trust with clients' families. Through targeted staff training and innovative problem-solving, I significantly improved service delivery and client well-being.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Direct Care Professional Supervisor
Highland Rivers Behavioral Health Care
07.1999 - 07.2024
- Ensured compliance with all local, state, and federal regulations related to the provision of direct care services.
- Implemented data-driven decision-making processes to inform program improvements based on measurable outcomes for clients served.
- Established strong relationships with clients'' families, fostering trust and open communication about their loved ones'' progress and needs.
- Coordinated transportation logistics for clients attending off-site appointments or community events, ensuring timely arrival while maintaining a high level of courtesy toward passengers.
- Addressed challenging behavioral situations proactively through collaboration with specialists in order to create appropriate interventions that supported clients'' well-being goals holistically.
- Conducted thorough evaluations of direct care staff to identify areas for potential growth, developing targeted training plans that addressed identified skills gaps.
- Attended conferences and workshops focused on industry best practices to stay current with developments within the field of direct care.
Education
North Metro Technical College
Acworth, GAGED -
GED Program
Marietta, Ga05.1997
Certificate - Cosmetology
Marietta University of Cosmetology
Marietta, Ga04.1992
Skills
- Scheduling and Staffing
- Health and safety
- Ethics and confidentiality
- Social Skills Development
- Family Support
- Mental Health Support
- Life Skills Training
- Supervision and evaluation
- Patient Care Coordination
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Effective Communication
- Patient Safety
Certification
- HRA - Sexual Harassment Prevention Training for Managers Path FY'21, (Highland Rivers) Department of Administrative Services - October 6, 2020, Credit Units: 0.83
- Suicide Prevention Training HRH 2023, Highland Rivers - 1.00 training hours
- Basic Life Support and First Aid, (Highland Rivers) - American Red Cross Training Services
- 2/22/2024, Validity Period: 2 years
Timeline
Direct Care Professional Supervisor
Highland Rivers Behavioral Health Care
07.1999 - 07.2024
North Metro Technical College
GED -
GED Program
Certificate - Cosmetology
Marietta University of Cosmetology
- HRA - Sexual Harassment Prevention Training for Managers Path FY'21, (Highland Rivers) Department of Administrative Services - October 6, 2020, Credit Units: 0.83
- Suicide Prevention Training HRH 2023, Highland Rivers - 1.00 training hours
- Basic Life Support and First Aid, (Highland Rivers) - American Red Cross Training Services
- 2/22/2024, Validity Period: 2 years
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