Tomislav Krakovic
Hilo,HI
Summary
Hardworking and dedicated employee and student continuously expanding my knowledge and always looking for ways to improve. Always giving my all in everything I do with a positive attitude and ensuring those around me thrive as well. I have strength in customer service, sales, and promotional strategies, while also studying hard in school and always deepening my knowledge in the degree I'm working towards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Cashier
Pohina Products LLC
Hilo, HI
04.2024 - Current
- Excellence in meeting customer service by ensuring that their needs are met.
- Experienced managing the store
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Handle inventory count and sales report.
- Daily drawer balancing.
- Answer phone calls to assist customers with questions and orders.
- Marketing ideas to increase sales.
- Reviewed stock levels and shelves and pulled new inventory from the stock room to keep the floors replenished.
- Learned roles of other departments to provide coverage and keep store operational.
- Handled check payments to suppliers.
Manager for Men's Basketball Team
University Of Hawaii At Hilo
Hilo, HI
08.2022 - 03.2023
- Ensured a clean and prepared gym with all equipment needed for practice.
- Assisted coaches and players outside of the job description.
- Handled team gear by washing, keeping it organized, and ready to go when needed.
- Created scouting reports (Opponent analysis and player evaluation)
Babysitter
Kanu O Ka Aina
Kamuela, HI
03.2017 - 05.2019
- Worked for my school between my 8th-grade year and my sophomore year of school.
- Watched the safety of children from Pre-kindergarten up to 5th grade.
- Cleaned up after them, distributed snacks, set up activities, and helped them with their homework.
Education
Bachelor of Arts -
University of Hawaii At Hilo
Hilo12-2025
High School Diploma -
Kanu O Ka Aina
Kamuela06-2021
Skills
- Excellent customer service (positive reviews from customers and shop owners)
- In-depth product knowledge
- Cash handling expertise
- Drawer balancing
- Returns processing
- Product restocking
- Multitasking and organization
- Daily reporting
- Proficient in Excel
- Inventory control
Accomplishments
- Hawaiian Studies - Hawaii Life Styles Certificate from Hawaii Community College, Palamanui.
- Island Institute Scholar Recepient- program of youth leaders that focuses on long-term community health
Certification
- Certified Food Handler (Certified Issued by ANSI National Accreditation Board)
Community Service Works
- Pu'ukohola National Historic Monument- participated in tradtional cultural ceremonies and cleaning services.
- KARES Hawaii fostered dogs in need and participated in events for fostering.
- School Services- Cleaned up Loko I'a (fishponds), Koai'a Tree Sanctaury trail clean ups, planted trees in Honoka'ia, Cleaned up Mo'omomi beach in Moloka'i.
Timeline
Lead Cashier
Pohina Products LLC
04.2024 - Current
Manager for Men's Basketball Team
University Of Hawaii At Hilo
08.2022 - 03.2023
Babysitter
Kanu O Ka Aina
03.2017 - 05.2019
Bachelor of Arts -
University of Hawaii At Hilo
High School Diploma -
Kanu O Ka Aina