Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommie Devero

Miami ,FL

Summary

Dynamic professional with a proven track record at Parkplaza ALF, excelling in operational efficiency and sustainability initiatives. Skilled in customer service and Data entry, I effectively enhanced patient satisfaction and streamlined processes. Detail-oriented and collaborative, I thrive in fast-paced environments, ensuring compliance and delivering high-quality service.

Overview

28
28
years of professional experience

Work History

Hospitality Worker

MISTIC POINT
01.1997 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Patient Care Coordinator

Private Duty
02.2020 - 03.2025
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

Director of Environmental Services

Parkplaza ALF
01.2008 - 11.2014
  • Championed energy efficiency initiatives, resulting in significant cost savings and reduced greenhouse gas emissions.
  • Collaborated with cross-functional teams to integrate sustainability principles into overall business strategy.
  • Achieved operational efficiency by streamlining processes in waste disposal, recycling, and energy management.
  • Maintained up-to-date knowledge of relevant industry standards, trends, legislation changes, ensuring organizational compliance at all times.

Education

High School Diploma -

MIAMI CENTRAL
Miami, FL
06-1989

Skills

  • ECW 12E
  • First aid training
  • Health code compliance
  • Customer service
  • Teamwork and collaboration
  • Multitasking
  • Excellent communication
  • Detail-oriented
  • Computer skills
  • Phone and email etiquette

Timeline

Patient Care Coordinator

Private Duty
02.2020 - 03.2025

Director of Environmental Services

Parkplaza ALF
01.2008 - 11.2014

Hospitality Worker

MISTIC POINT
01.1997 - Current

High School Diploma -

MIAMI CENTRAL

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