Tommis Carpenter
Ormond Beach,FL
Summary
Dependable professional with proven success in optimizing processes and workflows. Strong attention to detail and proactive approach enhance team efficiency. Demonstrates exceptional multitasking abilities in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Licensed health insurance agent
Everise/United Healthcare Inc
, FL
10.2023 - Current
- Educated clients about health insurance options and coverage specifics.
- Resolved inquiries related to benefits and policy terms swiftly.
- Maintained detailed records in compliance with HIPAA regulations.
- Utilized CRM software to efficiently track interactions and manage client records.
- Kept informed on industry regulations and compliance standards for optimal service.
Benefits consultant
Aflac Insurance
07.2022 - 06.2025
- Fully licensed agent - License number W941714
- Help educate clients on types benefits - Life, Health, etc
Brand Ambassador
Coca-Cola Beverages Florida
Daytona Beach, Florida
05.2023 - 10.2023
- Created and processed orders to ensure timely delivery of products.
- Coordinated events to showcase products and connect with potential clients.
- Loaded and unloaded trucks for efficient inventory management.
- Maintained accurate product counts to support operational efficiency.
- Merchandised products to enhance visibility and sales performance.
General Merchandise Team Leader, Reverse Logistics & Receiving
Target Inc
Daytona Beach, FL
10.2018 - 01.2022
- Directed inbound, outbound, and replenishment teams to enhance operational efficiency.
- Monitored sales trends to refine merchandising strategies.
- Implemented training programs to improve team performance and engagement.
- Ensured inventory and pricing accuracy through thorough audits.
- Developed comprehensive growth and training plans for team member development.
- Managed backroom safety protocols to uphold high standards for all personnel and vendors.
Diamond Consultant
JamesAllen.com (R2Net)
Frederick, MD
05.2017 - 08.2018
- Assist clients in determining quality diamonds according to color, clarity, cut, and carat weight
- Coordinating sales of diamonds and settings while ensuring on time shipping
Store Manager
Gamestop Inc
Frederick, MD
07.2014 - 04.2017
- Managed daily store operations and staff scheduling for optimal performance.
- Trained and developed team members in customer service and product knowledge.
- Implemented promotional strategies to enhance customer engagement and sales.
- Maintained store visual merchandising standards to create an appealing environment.
Loan Servicing Consultant & Database Management
Wells Fargo Home Mortgage
Frederick, MD
08.2004 - 07.2014
- Collaborated with cross-functional teams to enhance customer service processes.
- Managed project timelines and deliverables for mortgage initiatives.
- Reviewed compliance guidelines to ensure regulatory adherence in operations.
- Reviewed existing policies and procedures to suggest necessary improvements.
Education
Bachelor of Arts - American History
University of Maryland Baltimore County
Baltimore, MD05-2007
Skills
- Effective communication
- Regulatory compliance
- Project leadership
- Customer relationship management
- Team leadership
- Problem solving
References
References available upon request.
Timeline
Licensed health insurance agent
Everise/United Healthcare Inc
10.2023 - Current
Brand Ambassador
Coca-Cola Beverages Florida
05.2023 - 10.2023
Benefits consultant
Aflac Insurance
07.2022 - 06.2025
General Merchandise Team Leader, Reverse Logistics & Receiving
Target Inc
10.2018 - 01.2022
Diamond Consultant
JamesAllen.com (R2Net)
05.2017 - 08.2018
Store Manager
Gamestop Inc
07.2014 - 04.2017
Loan Servicing Consultant & Database Management
Wells Fargo Home Mortgage
08.2004 - 07.2014
Bachelor of Arts - American History
University of Maryland Baltimore County