Summary
Overview
Work History
Education
Skills
CONTACT
Timeline
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Tommy Deans

Tommy Deans

Belleview,FL

Summary

I'm a people person with a solid background in customer service and sales, always focused on creating great experiences and building real connections. I’m ready to take the next step and kick off a career where I can grow, learn new things, and bring energy and positivity to a team that’s going places.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Retail Special Sales Representative

Safelite Solutions
03.2025 - Current
  • Used Salesforce and SV2 to create new customer orders and verify insurance.
  • Accurately and efficiently took calls from prospective customers with the phone system Genesys
  • Responded to customer requests for products, services, and company information.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Key Manager / Bartender

Outback Steakhouse
01.2022 - 02.2025
  • Maintain proper function of the restaurant while providing exceptional customer service. Handled all money in store, performed bank deposits and tracked inventory.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings

Senior Leasing Professional

Asset Living
12.2023 - 12.2024
  • Built and maintained client relationships while also selling apartments to prospective buyers.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Verified tenant incomes and other information before accepting lease applications.

Customer Service Associate - Seasonal

Williams-Sonoma
10.2022 - 01.2023
  • Handled customer inquiries on a wide variety of topics, maintaining a professional level of customer service and showed ability to multitask.

Education

Venice Senior High School

Marketing

University of South Florida
Tampa, FL
01.2023

Skills

  • Customer Service
  • Sales
  • Money Handling
  • All Microsoft Office Certifications
  • Account management
  • Social media marketing

CONTACT

Native English and Conversational Spanish

Timeline

Retail Special Sales Representative

Safelite Solutions
03.2025 - Current

Senior Leasing Professional

Asset Living
12.2023 - 12.2024

Customer Service Associate - Seasonal

Williams-Sonoma
10.2022 - 01.2023

Key Manager / Bartender

Outback Steakhouse
01.2022 - 02.2025

Venice Senior High School

Marketing

University of South Florida

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