Hardworking and reliable individual bringing 20+ years of experience focused on going above and beyond to support the team and serve customers needs. Dedicated to maintaining top knotch management abilities and trained in communicating with customers. Motivated to continue to learn and grow as a service professional.
Overview
20
20
years of professional experience
Work History
Maintenance Technician
Foster Farms Processing Plant
12.2023 - 01.2025
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
DOT Courier
Parts Warehouse Inc.
03.2021 - 11.2023
Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
Contributed to team success by collaborating effectively with fellow couriers on shared routes or larger projects requiring multiple personnel resources.
Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
Owner
Home & Health Medical Transportation, LLC
05.2017 - 03.2021
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Generated revenues yearly and effectively capitalized on industry growth.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Operator
Graphic Packaging International
04.2008 - 04.2017
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.