Tommy Moody
Fairburn,GA.
Summary
With over 22 years of experience in channel and vendor management, dedicated to delivering tangible results. Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Impressive track record of success in restructuring and launching campaigns, driving revenue growth, and managing costs.
Overview
23
23
years of professional experience
Work History
Channel Mgmt. - Digital Marketing
Verizon Business Group VBG
Alpharetta, GA
08.2015 - Current
- Led 3 partners in 8+ years of positive growth for the external sales teams in business internet acquisition.
- Planned and led partner meetings with leadership to review business results and communicate new and ongoing priorities.
- Worked with partners in developing marketing strategies based on business objectives and market trends.
- Led partner marketing team in optimizing and managing websites and paid online search media.
- Managed sales pipeline, forecasted monthly performance, and locate new business opportunities.
- Provided direction and guidance to partners to assure efficient and cost-effective operation.
Vendor Manager - Outbound Telemarketing
Verizon Business
Alpharetta, GA
05.2010 - 08.2015
- Led 5 partners for 4+ years in managing day-to-day relationships
- Proven experience in working with sales partners to meet KPI targets
- Managed partners to achieve quantitative and qualitative objectives
- Coordinated with cross-functional teams for partner support
- Onboarded several partners to the outbound sales campaign
- Developed and managed partner business improvement programs
- Assisted partner in the ongoing training of new sales agents
Vendor Manager
Verizon/MCI Consumer
Alpharetta, GA
11.2000 - 05.2010
- Led 3 partners for offshore call center operations, ensuring sales targets are met while delivering excellent service.
- Identified opportunities across vendor to gain efficiencies.
- Established goals and priorities for partner operation that ensure operational integrity, including compliance with all policies and procedures.
- Led periodic business reviews with partner and Sr. leadership to discuss current performance including goals and actions.
- Led partner in measuring, monitoring and reporting on customer satisfaction and vendor performance and implementing continuous improvement strategies.
- Set priorities, monitor performance through analytical and financial reporting of vendors including scorecards of agreed upon KPI's.
Education
Master of Science (MS) - Human Resource Management
Colorado State University
01.2017
Skills
- Relationship Building
- Regulatory Compliance
- Process Improvement
- Cross-Functional Team Collaboration
- Sales Planning
- New Hire Onboarding
- Managing Operations and Efficiency
- Team Leadership
- Inbound and Outbound Calls
- Performance-driven
- Training & Development
- Customer Service
- Interpersonal Skills
- Channel Development
Affiliations
Delta Mu Delta Honor
Organizations
Golden Key International Honor Society
Member
May 2017 – Present
Honor Society
SHRM - Society For Human Resource Managers
Mar 2015 – Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All progress takes place outside the comfort zone.
Michael John Bobak
Timeline
Channel Mgmt. - Digital Marketing
Verizon Business Group VBG
08.2015 - Current
Vendor Manager - Outbound Telemarketing
Verizon Business
05.2010 - 08.2015
Vendor Manager
Verizon/MCI Consumer
11.2000 - 05.2010
Master of Science (MS) - Human Resource Management
Colorado State University
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