Tommy Mumma
Fort Wayne
Summary
Dynamic HVAC-R Service Technician with extensive experience at JLL, specializing in system troubleshooting and energy management. Proven track record of enhancing customer satisfaction through efficient repairs and preventive maintenance. Skilled in HVAC system installation and client relationship development, consistently delivering tailored solutions that improve operational efficiency and reduce costs. I have over 40 years of experience in the HVAC industry and customer service. In 2023 I had a massive heart attack and was forced into early retirement. I am officially disabled due to my heart and retinal disease. I am seeking part time work for supplemental income.
Overview
38
38
years of professional experience
Work History
HVAC-R Service Technician
JLL, Jones Lang LaSalle
Fort Wayne, IN
02.2003 - 10.2016
- Diagnosed and repaired HVAC-R systems, ensuring optimal performance and reliability.
- Conducted routine maintenance on heating, ventilation, and refrigeration equipment to prolong lifespan.
- Collaborated with team members to streamline service processes and enhance customer satisfaction.
- Mentored junior technicians in best practices for troubleshooting and system repairs.
- Implemented energy-efficient solutions to reduce operational costs for clients.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
HVAC Specialist
Phase One Electric
Fort Wayne, IN
02.1998 - 11.2001
- Diagnosed and repaired HVAC systems to ensure optimal functionality and customer satisfaction.
- Conducted routine maintenance checks on heating and cooling units, enhancing system longevity.
- Collaborated with team members to troubleshoot complex HVAC issues, improving resolution times.
- Led training sessions for junior staff on industry best practices and safety protocols.
- Developed comprehensive service plans tailored to client needs, increasing client retention rates.
HVAC Technician
Mumma Heating and Air Conditioning
Fort Wayne, IN
09.1978 - 09.1998
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Performed routine maintenance on heating and cooling units to extend equipment lifespan.
- Installed new HVAC systems, adhering to all safety regulations and industry standards.
- Conducted energy audits to recommend efficiency improvements for residential clients.
Education
No Degree - Mechanical Engineering
IPFW
Fort Wayne, IN03.1999
High School Diploma -
Northrop High School
Fort Wayne, IN06.1981
Skills
- EPA certification
- Thermostat installation
- Schematic reading
- HVAC system troubleshooting
- Ventilation systems
- Air conditioning
- Equipment installation
- Heating systems
- Cooling systems maintenance
- Control wiring
- Sheet metal work
- System installation
- Leak testing
- Sales proposals
- System maintenance
- Refrigeration systems
- Duct cleaning
- Client relationship development
- Piping systems
- Boiler systems
- Blueprints and specifications
- Rewards program
- Chiller systems
- System tune up
- Blueprint interpretation
- Variable frequency drives
- Energy management
- Brazing techniques
- Gas furnaces
- Indoor air quality
- Electrical wiring
- Soldering
- System troubleshooting
- Technical troubleshooting
- Leak checks
- Plumbing repairs
- Recovering and recycling
- Welding techniques
- Duct sizing and design
- Single compressor systems
- HVAC change-out procedures expert
- Customer focused
- Refrigeration system evacuation
Timeline
HVAC-R Service Technician
JLL, Jones Lang LaSalle
02.2003 - 10.2016
HVAC Specialist
Phase One Electric
02.1998 - 11.2001
HVAC Technician
Mumma Heating and Air Conditioning
09.1978 - 09.1998
No Degree - Mechanical Engineering
IPFW
High School Diploma -
Northrop High School