Tommy Podaras
3510 Cape Henry Ave
Summary
Dynamic Store Manager with a proven track record at MOD Pizza, excelling in customer service and problem-solving. Enhanced team productivity through effective training and strategic inventory management, achieving significant improvements in customer satisfaction. Skilled in multitasking and organization, I drive sales through innovative merchandising and strong vendor relationships.
Overview
7
7
years of professional experience
Work History
Store Manager
Metro Pcs
Norfolk,Va
07.2024 - Current
- Facilitated training sessions on product knowledge and sales techniques to elevate customer engagement.
- Oversaw inventory management to maintain optimal stock levels and reduce shrinkage.
- Implemented visual merchandising strategies to create appealing store displays and drive sales.
- Developed weekly schedules for team members, optimizing labor costs while maintaining service standards.
- Analyzed sales reports to identify trends, driving targeted promotions and improving performance.
Store Manager
MOD Pizza
Norfolk Va
03.2020 - 2024
- Trained staff on product knowledge and sales techniques to enhance customer engagement.
- Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
- Established relationships with local vendors to negotiate favorable terms and enhance product offerings.
- Led team meetings focused on performance feedback, fostering a culture of continuous improvement.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Merchandise Operations Leader
Petco Animal Supplies Stores Inc.
Virginia Beach, VA
08.2019 - 2022
- Streamlined merchandise flow, enhancing inventory accuracy and reducing stock discrepancies.
- Led cross-functional teams to optimize operational processes, improving overall efficiency.
- Implemented training programs for staff, increasing team productivity and product knowledge.
- Developed strategic initiatives for merchandising, aligning with corporate goals and customer needs.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY07.2003
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Metro Pcs
07.2024 - Current
Store Manager
MOD Pizza
03.2020 - 2024
Merchandise Operations Leader
Petco Animal Supplies Stores Inc.
08.2019 - 2022
High School Diploma -
Port Richmond High School