Tommy Ragan
El Paso,TX
Summary
Dedicated to the mission and aspiring to achieve goals greater than my own. Ecstatic to surpass challenges set on my own and by peers. Pushing myself harder than I know to build the best possible dynamic with my team and make sure we get things done is high priority.
Overview
5
5
years of professional experience
Work History
Sales Consultant
CarMax
El Paso, TX
05.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Mobile Sales Expert
T-Mobile
El Paso, TX
05.2022 - 05.2024
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Game Master
Reddoor Escape Room
El Paso, TX
05.2021 - 05.2022
- Explained company policies, game rules and safety requirements.
- Communicated clearly and on-time to share clues and direct game actions.
- Kept game and party rooms clean and neat for next guests.
- Used debugging techniques to identify issues with computer code and resolve errors.
- Watched guests closely through camera serveillance to maintain current understanding of gameplay.
Lot Attendant
Home Depot
El Paso, TX
10.2020 - 05.2021
- Kept facilities clean, neat and organized to give areas a professional and fresh appeal.
- Escorted drivers to vehicles and helped load or carry large items.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items and trash from customer areas.
Crew Member
Mister Car Wash
El Paso, TX
02.2020 - 10.2020
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
Education
No Degree - Fire Technology, Criminal Justice
El Paso Community College
El Paso, TX03.2025
High School Diploma -
Americas High School
El Paso, TX06.2021
Skills
- Critical Thinking
- Multitasking Abilities
- Problem-Solving
- Teamwork and Collaboration
- Maintenance and Repair
- Sales
- Dependable and Responsible
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Consultant
CarMax
05.2024 - Current
Mobile Sales Expert
T-Mobile
05.2022 - 05.2024
Game Master
Reddoor Escape Room
05.2021 - 05.2022
Lot Attendant
Home Depot
10.2020 - 05.2021
Crew Member
Mister Car Wash
02.2020 - 10.2020
No Degree - Fire Technology, Criminal Justice
El Paso Community College
High School Diploma -
Americas High School