Tommy Tarawallie
Clovis,CA
Summary
Passionate about cybersecurity, I am an energetic professional eager to embrace fresh challenges. Recognized for my strong work ethic, adaptability, and outstanding interpersonal skills, I have a proven ability to thrive in independent work environments and quickly acquire expertise in the field of information Security.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pro
Apple Inc
San Jose, CA
09.2017 - Current
- Proficient in technology, particularly Apple products, with a quick learning ability for new products
- Facilitate product knowledge training during or before product launches
- Leadership in sales, product knowledge, solutions, and impactful customer engagement
- Oversee sales floor success by communicating best practices and collaborating with the team
- Work closely with leadership to ensure team goals are met
- Act as a go-to person for difficult customer interactions and service-related issues
- Motivate and inspire the team through mentorship and constructive feedback
- Serve as Support Leader during leader meetings
- Collaborate with other Pros in the market to design and implement training materials.
Coach CE
Apple
Fresno, CA
08.2020 - 02.2021
- Guide and inspire the team in sales, business, and building customer loyalty
- Provide exceptional customer experiences, adapting to customer and business needs
- Partner with the management team to strategize the customer journey
- Early adopter of new processes, procedures, or objectives
- Mentor the team and generate interest in Apple's priorities
- Perform operational tasks, including closing cash registers and the store.
Expert
Apple Inc
San Jose, CA
09.2015 - 08.2017
- Introduce customers to the world of Apple through meaningful interactions
- Maintain strong product knowledge and mentor others in the store
- Tailor solutions to each customer's personal needs.
Education
Bachelor of Science: Cybersecurity -
Southern New Hampshire University
Manchester, NH05.2024
Bachelor of Arts: Global Studies -
San José State University
Associate of Arts: Social & Behavioral Sciences -
De Anza College Community Education
04.2013
High School Diploma -
Henry T. Gunderson High School
05.2010
Skills
- Critical Thinking
- Strong Problem Solving Skills
- Team Management
- Ability to work collaboratively
- Can provide and receive feedback without any hesitations
- Incident Response
- Security Communications
- Risk Mitigation
- Reporting and Documentation
- Network Security Management
- Virus Protection
- Network Security
- Database Analysis
- Training & Development
Certification
- CompTia Network +
- CompTia Security+ (In Progress)
- CompTia CySA+ (In Progress)
- Dominant Risk Management Standards and Framework
- Cybersecurity Foundations For Risk Management
- Introduction To Cybersecurity Foundations
Timeline
Coach CE
Apple
08.2020 - 02.2021
Pro
Apple Inc
09.2017 - Current
Expert
Apple Inc
09.2015 - 08.2017
Bachelor of Science: Cybersecurity -
Southern New Hampshire University
Bachelor of Arts: Global Studies -
San José State University
Associate of Arts: Social & Behavioral Sciences -
De Anza College Community Education
High School Diploma -
Henry T. Gunderson High School
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