Tommy Ybarra
Mathis,TX
Summary
Results-driven Director of Operations with a strong focus on operational efficiency, budget development, and team leadership. Proven track record in streamlining processes and enhancing performance metrics to drive organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Operations for Flowback
Nighthawk Completions Services
Houston, TX
01.2022 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in implementing strategic initiatives for service delivery improvement.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Managed supply chain logistics, ensuring timely project completion and resource allocation.
- Oversaw budgeting processes, optimizing resource utilization across multiple projects.
- Implemented safety protocols, resulting in enhanced workplace safety and compliance adherence.
- Oversaw day-to-day production activities in accordance with business objectives.
Director of Operations of Flowback
ETS
Calallen Tx
01.2012 - 01.2022
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement continuous improvement initiatives.
- Developed and monitored key performance indicators to drive productivity.
- Managed inventory systems, ensuring optimal stock levels and minimizing waste.
- Coordinated logistics strategies, improving delivery timelines and service quality.
- Oversaw budget management, aligning resources with organizational goals for maximum impact.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Manager
Expro Americas
Houston/Corpus Christi Tx
06.2000 - 01.2012
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve service delivery and client satisfaction.
- Managed project timelines and resources, ensuring alignment with organizational goals.
- Mentored junior staff, fostering professional growth and skill development within the team.
- Oversaw budget management, optimizing resource allocation for maximum impact on project outcomes.
- Established performance metrics to evaluate team effectiveness and drive continuous improvement initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
High School Diploma -
Mathis High School
Mathis, TX05-2000
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Business management
- Cost control
- Leadership training
- Schedule oversight
- Capital spending
- Operations management
- Team leadership
- Decision-making
- Staff training/development
- KPI tracking
- Business leadership
- Hiring and onboarding
- Performance improvements
- Relationship building
- Staff hiring
- Employee motivation
- Recruitment
- Budget development
- Staff development
- P&L management
- Goal setting
- Budget control
- Management team building
- Delegating work
- Financial oversight
- Department oversight
- Cost reduction
- Revenue growth
- Revenue forecasting
- Business forecasting
- Business growth initiatives
- Performance improvement
- Inventory tracking and management
- Inventory control
- Business development
- Purchasing and planning
- Training management
- Payroll administration and timekeeping
- Logistics
- Sound judgment
- Revenue generation
- Sales tracking
- P&L Administration
- Employee scheduling
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Certification
-Well 1
-Well 2
-Well control School
-Underwater Survival School
-Visual Testing levels I/II
-Ultrasonic Testing Tickness
Languages
Spanish
Native or Bilingual
Timeline
Director of Operations for Flowback
Nighthawk Completions Services
01.2022 - Current
Director of Operations of Flowback
ETS
01.2012 - 01.2022
Manager
Expro Americas
06.2000 - 01.2012
High School Diploma -
Mathis High School