Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommy McDonald

Silver City,NM

Summary

Ambitious Catering Manager with only 3 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

8
8
years of professional experience

Work History

Catering Manager/Kitchen Supervisor

Sodexo USA
06.2021 - Current
  • Purchased food and cultivated strong vendor relationships.
  • Designed catering packages to increase sales and customer experience.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Handled payment collection and payroll of 30 employees.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.

Lead Route Driver

Fastenal Co.
10.2015 - 05.2020
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Completed daily pre- and post-trip vehicle inspections.
  • Logged mileage, stops, orders and carton counts for each route.
  • Operated delivery vehicles safely and efficiently.
  • Decreased customer dissatisfaction 98% by providing on-time or ahead of schedule delivery.
  • Delivered products on cross-country routes using freight trucks.

Education

High School Diploma -

Silver High School
Silver City, NM
05.1997

No Degree - Business Management

North Texas Community College
Denton, TX

Skills

  • Food Safety
  • Sales Promotion
  • ServSafe Food Manager
  • Recruitment and hiring
  • Workflow Planning
  • Inventory Management Software
  • Safe Food Handling
  • Database Interface and Query Software
  • Performance Improvement
  • Critical Thinking
  • Kitchen staff coordination
  • Quality Control
  • Liquor Law Compliance
  • Collaboration and Teamwork
  • Food presentation
  • Event planning proficiency
  • Money Handling
  • Labor and Overhead Cost Estimation
  • Budgeting understanding
  • Work Planning and Prioritization

Timeline

Catering Manager/Kitchen Supervisor

Sodexo USA
06.2021 - Current

Lead Route Driver

Fastenal Co.
10.2015 - 05.2020

High School Diploma -

Silver High School

No Degree - Business Management

North Texas Community College

Similar Profiles

CREATE PROFILE
Tommy McDonald