Tomoko Mitsuyama
New York,NY
Summary
Sales professional with history of delivering results through strategic sales initiatives and client relationship management. Known for fostering team collaboration and adapting to dynamic market conditions. Expertise in negotiation and CRM tools, combined with proactive and reliable approach.
Overview
28
28
years of professional experience
Work History
Senior Sales Consultant
Panerai North America (Richemont Group)
12.2010 - Current
- Achieved No. 1 - No.2 in Sales in North America for 2022 - 2025
- Consistently maintain one of the highest percentages of returning clients, reflecting my relationship-building skills and commitment to creating long-term client loyalty.
- Ensured exceptional customer service and maintained strong client relationships through strategic use of Richemont CRM for targeted communication.
- Participated in exclusive boutique and dinner events to strengthen and cultivate relationships with high-value clients.
Senior Sales Associate
Tourneau LLC
08.2006 - 11.2010
- Promoted to Senior Sales Associate in 2007 for surpassing $2 million in annual sales.
- Assisted a diverse range of international and domestic customers in purchasing watches from world-class brands such as Patek Philippe, Rolex, Breguet, Cartier, and Vacheron Constantin.
- Built relationships with returning customers through personalized service.
- Managed inventory processes, ensuring accurate tracking and availability of products to support sales efforts.
Sales Representative
H. Stern Jewelers
02.1999 - 09.2001
- Guided customers in selecting and purchasing diamond and colored stone jewelry, watches, and accessories, enhancing their shopping experience.
- Cultivated loyal customer relationships through proactive follow-up and extensive product knowledge, leading to increased customer satisfaction.
- Supported customers in selecting and purchasing diamond and colored stone jewelry, watches, and accessories.
- Implemented highly efficient sales management and inventory control.
Education
Graduate - undefined
GIA Diamond and Diamond Grading
11-2005
Bachelor of Arts - undefined
Seinan Gakuin University
Japan03-1995
Skills
- Native Japanese speaker
- build client relationships
- Sales consultation
- Interpersonal and written communication
- Outbound sales calling
Interests
Tennis, Golf, Travelling, Fitness
Timeline
Senior Sales Consultant
Panerai North America (Richemont Group)
12.2010 - Current
Senior Sales Associate
Tourneau LLC
08.2006 - 11.2010
Sales Representative
H. Stern Jewelers
02.1999 - 09.2001
Bachelor of Arts - undefined
Seinan Gakuin University
Graduate - undefined
GIA Diamond and Diamond Grading