Tona Powell
Cincinnati
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social Work position. Ready to help team achieve company goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Hibbet Sports
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Volunteer
Bethany House
05.2019 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Cosmetologist
Sports Clips
07.2015 - 08.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Bachelor of Science - Social Work
University Of Cincinnai
Cincinnati, OH03.2027
Diploma - Cosmetology
Diamond Oaks
Cincinnati, OH05.2014
Skills
- Product and service knowledge
- Conflict Resolution
- Compassionate
- Client Advocacy
Timeline
Assistant Manager
Hibbet Sports
09.2022 - Current
Volunteer
Bethany House
05.2019 - 10.2024
Cosmetologist
Sports Clips
07.2015 - 08.2024
Bachelor of Science - Social Work
University Of Cincinnai
Diploma - Cosmetology
Diamond Oaks