Tonaeka Tuia
Kahului,HI
Summary
Dedicated client service professional with strong multitasking abilities and cross-cultural awareness. Experience in enhancing customer satisfaction through effective communication and collaboration. Committed to delivering exceptional service and fostering community support initiatives.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Service Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2024 - 04.2026
- Facilitated community outreach programs, enhancing engagement and support among local congregations.
- Organized service projects, coordinating volunteers to address community needs effectively.
- Conducted training sessions for new missionaries, ensuring understanding of core responsibilities and expectations.
- Developed and implemented strategies for improving member retention within assigned areas.
- Collaborated with local leaders to identify resources for community support and development initiatives.
- Mentored junior missionaries, providing guidance on effective service delivery and personal growth strategies.
Client Service Professional
Block Advisors
12.2023 - 04.2024
- Provided timely responses to client inquiries, enhancing overall satisfaction.
- Assisted clients in navigating tax preparation processes and services.
- Supported team members in managing client accounts and documentation efficiently.
- Collaborated with colleagues to streamline service delivery and improve workflows.
- Provided exceptional customer support, resulting in high retention rates and repeat business.
Fry Cook
Harmons Grocery Store
09.2022 - 12.2023
- Operated deep fryers, grills, and other kitchen equipment safely and efficiently.
- Prepared a variety of fried foods according to established recipes and standards.
- Maintained cleanliness and organization of the cooking area to ensure compliance with health regulations.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Store Associate
Mattress Warehouse
10.2021 - 04.2022
- Maintained cleanliness and organization of sales floor, enhancing customer shopping experience and product visibility.
- Managed inventory levels through regular stock checks, ensuring availability of popular mattress models.
- Collaborated with team members to set up promotional displays, driving increased foot traffic and customer interest.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Olympus High School
Holladay, UTSkills
- Teaching
- Teaching and training
- Mentoring others
- Cultural adaptability
- Basic Japanese
- Community engagement
- Instruction
- Problem-solving
- Teamwork and collaboration
- Multitasking Abilities
- Writing and editing
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Service Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2024 - 04.2026
Client Service Professional
Block Advisors
12.2023 - 04.2024
Fry Cook
Harmons Grocery Store
09.2022 - 12.2023
Store Associate
Mattress Warehouse
10.2021 - 04.2022
High School Diploma -
Olympus High School