a highly resourceful, flexible, innovative, and enthusiastic person. eager to build my name through hard work and success, looking to expand in any way possible. friendly positive attitude
Overview
4
4
years of professional experience
Work History
Package handler
Fedex ground
01.2023 - Current
Unload trucks
Load trucks with boxes in proper way while following saftey measures.
Work From Home Agent
Asurion
06.2024 - 12.2025
Handled customer inquiries and provided effective solutions through various communication channels.
Utilized CRM systems to track and manage customer interactions efficiently.
Collaborated with cross-functional teams to resolve complex technical issues, enhancing overall service quality.
Trained new agents on best practices for customer service and system usage, improving team performance.
Developed and implemented process improvements that streamlined workflows, increasing operational efficiency.