Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonasha Robinson

Houston

Summary

a highly resourceful, flexible, innovative, and enthusiastic person. eager to build my name through hard work and success, looking to expand in any way possible. friendly positive attitude

Overview

4
4
years of professional experience

Work History

Package handler

Fedex ground
01.2023 - Current
  • Unload trucks
  • Load trucks with boxes in proper way while following saftey measures.

Work From Home Agent

Asurion
06.2024 - 12.2025
  • Handled customer inquiries and provided effective solutions through various communication channels.
  • Utilized CRM systems to track and manage customer interactions efficiently.
  • Collaborated with cross-functional teams to resolve complex technical issues, enhancing overall service quality.
  • Trained new agents on best practices for customer service and system usage, improving team performance.
  • Developed and implemented process improvements that streamlined workflows, increasing operational efficiency.

Order puller

Amazon
06.2022 - 01.2023
  • Receive customer order
  • Locate items
  • Package order and create label
  • Send the to the sort

Education

Certificate - Medical assistant

Florida career college
Houston, Tx
05.2022

Skills

  • Hardworking Expert
  • Resourceful Expert
  • Dependable Expert
  • Problem solving Expert
  • Emergency management Expert

Timeline

Work From Home Agent

Asurion
06.2024 - 12.2025

Package handler

Fedex ground
01.2023 - Current

Order puller

Amazon
06.2022 - 01.2023

Certificate - Medical assistant

Florida career college