Tondelair Chapman
1782 Upper River Road,Macon, GA
Summary
Experienced professional dedicated to providing exceptional secretarial and operational support. Proficient in handling demanding schedules, coordinating projects, and delivering outstanding administrative assistance to executives. Skilled in problem-solving and improving performance. Committed to the organization's continuous growth and success.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Bibb County Board of Education
Macon , Georgia
11.2018 - Current
- Manages and maintains executive calendars, scheduling appointments and meetings for leadership team.
- Handles incoming calls while providing information or transferring callers to appropriate personnel.
- Manages expense reports by accurately tracking receipts, reconciling expenses, and submitting budget amendments as needed.
- Obtains quotes and processes requisitions/purchase orders, invoices for payment using Tyler Technologies - MUNIS accounting software applications.
- Maintains office supplies inventory by anticipating needs and placing orders in a timely manner
- Composes letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Demonstrates proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents, spreadsheets, presentations.
- Develops training manuals and guides for administrative procedures and processes, promoting consistency across departments/teams.
- Manages and preserves filing systems for both physical and electronic documents.
- Prepares proposals, travel arrangements, reimbursements and supporting documents for staff within the department.
- Processes invoices for payment using Tyler Technologies - MUNIS accounting software applications.
- Maintains office supplies inventory by checking stock to determine inventory; anticipating needed supplies; placing and expediting orders for supplies.
- Conducts research, compiles statistical data and reports, and provides excellent communication to disseminate information throughout department.
Communications Coordinator
Bibb County Board of Education
Macon , Georgia
11.2014 - 11.2018
- Supervised communications officers, organized training sessions, and assessed job performance.
- Provided administrative support to staff and outside organizations; acted as liaison for judicial court circuits regarding law enforcement issues.
- Managed departmental budget, processed payroll, and provided support for budget planning.
- Maintained office supplies inventory by anticipating needs and placing orders
- Served as Terminal Agency Coordinator (TAC) , made sure state and federal guidelines were followed to meet compliance requirements.
- Improve operational effectiveness: implemented training programs and established job-specific roles and duties. Maintained consistency in policies and procedures.
Administrative Support Team Associate
Macy's Department Store
Macon , GA
07.2013 - 10.2018
- Greeted visitors, answered incoming calls and responded to inquiries and resolved customer complaints in a professional manner.
- Supported HR department during recruitment processes by posting job openings online platform and scheduling interviews with potential candidates.
- Assisted with the onboarding process of new employees by preparing orientation and training materials; assisting with paperwork completion
- Managed inventory control of office supplies, initiated orders as needed for the store, and monitored the progress of shipments.
- Managed cash office operations, balanced cash drawer and vault, and prepared bank deposits.
Education
Associate of Science - Healthcare Reimbursement
Virginia College
Macon, GA06-2014
High School Diploma -
Wilkinson County High School
Irwinton, GA06-1991
Skills
- Strong interpersonal skills
- Typing 45 WPM
- Team Collaborative
- Complex Problem Solving
- Adaptability
- Multi-Task Management
- Office Administration
- Proficient Microsoft Office Suite
Accomplishments
- 2022 District 4 Administrative Assistant of the Year, Georgia Association of Chiefs of Police
References
References available upon request.
Timeline
Administrative Assistant
Bibb County Board of Education
11.2018 - Current
Communications Coordinator
Bibb County Board of Education
11.2014 - 11.2018
Administrative Support Team Associate
Macy's Department Store
07.2013 - 10.2018
Associate of Science - Healthcare Reimbursement
Virginia College
High School Diploma -
Wilkinson County High School
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