Tondrianna Rogers
Brooklyn,NY
Summary
Dynamic sales leader with proven expertise in enhancing customer satisfaction and boosting sales, notably at Rag & Bone. Excelled in client relations and CRM skills, driving performance through strategic visual merchandising and personalized styling advice. Demonstrates exceptional organizational and strong communication abilities, contributing to significant team and revenue growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
Rag & Bone
07.2021 - Current
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Enhanced customer satisfaction through attentive service and product recommendations.
Retail Sales Supervisor, Stylist
7 For All Mankind
08.2018 - 07.2020
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Restaurant Team Leader
Frenchys
02.2017 - 08.2018
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Science - Business Management
Lonestar Community College
Houston, TX08.2020
High School Diploma -
Cypress Springs High School
Cypress, TX06.2016
Skills
- Data Entry
- Sales Support
- Client Relations
- CRM Skills
- Organization Skills
- Critical Thinking
- Goals and Performance
- Team Goals
- Staff Coaching and Training
Certification
- Licensed Real Estate Agent- 2023
Timeline
Retail Sales Supervisor
Rag & Bone
07.2021 - Current
Retail Sales Supervisor, Stylist
7 For All Mankind
08.2018 - 07.2020
Restaurant Team Leader
Frenchys
02.2017 - 08.2018
Associate of Science - Business Management
Lonestar Community College
High School Diploma -
Cypress Springs High School
- Licensed Real Estate Agent- 2023
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