Toney Banner
Muskegon,MI
Summary
Results-driven Maintenance Technician with expertise in preventive maintenance and mechanical troubleshooting at Gordon Management. Demonstrated exceptional problem-solving skills while enhancing customer satisfaction through meticulous installations at Home Depot. Proven ability to improve operational efficiency and reduce callbacks by ensuring precise measurements and installations. Committed to safety and quality in all aspects of work.
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Gordon Management
02.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Window and Door Installer
Home Depot
04.2013 - 03.2023
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Contributed to repeat business through exceptional customer service, addressing concerns promptly, and offering solutions tailored to individual needs.
- Worked closely with Customer Order Specialist re: measures of doors and windows and any egress issues and/or foundations issues that may require special handling or additional repairs.
Education
GED -
Napa Valley College
Napa, CA07.2003
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Hand and power tools
- Safety awareness
- Parts replacement
- Drywall repair
- Apartment maintenance
Certification
- Forklift Certification - OSHA complient
- EPA Lead Safety Certified
Timeline
Maintenance Technician
Gordon Management
02.2024 - Current
Window and Door Installer
Home Depot
04.2013 - 03.2023
GED -
Napa Valley College
- Forklift Certification - OSHA complient
- EPA Lead Safety Certified
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