Summary
Overview
Work History
Education
Skills
Timeline
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Toney Harper

Charlotte,NC

Summary

Versatile Fulfillment Supervisor with specialties in managing quality control on orders, implementing orders through the delivery system, and creating invoices. Outstanding supervisory skills and excellent staffing, ordering, budgeting, and facility management abilities.

Overview

5
5
years of professional experience

Work History

Warehouse Fulfillment Supervisor

Ruggable
10.2022 - Current
  • I have promoted 3 associates from within into leadership roles by conducting mock interviews.
  • Revised and developed procedures to reduce risk and strength safety protocol leading to 130 days accident-free and counting
  • Oversee inventory control levels and work closely with the inventory lead to verify storage in the warehouse to utilize 265,000 sqft.
  • I created a staffing plan to organize labor movements during each shift on a day-to-day basis leading to $0.80 in labor costs.
  • I collaborated effectively with coworkers on initiatives focused on achieving measurable product quality and workflow improvements.

Area Logistics Manager

Amazon
01.2022 - 09.2022
  • Supervised & Developed 100+ employees in numerous departments.
  • I led the meeting with other managers on planning, scheduling, and customer service to track specific truck locations to ensure 95% on-time deliveries.
  • I created and enforced detailed organization processes to increase quality and service standards.
  • I provided feedback to the employee, creating an action plan to improve performance, increasing productivity by 12% per month.
  • Monitored logistics performance and identified improvement opportunities.

Area Manager Intern

Amazon
05.2021 - 12.2021
  • I have trained over 200 employees on job duties, company policies, and safety procedures from rapid onboarding.
  • I mentored team members to enhance professional development and accountability in the workplace.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Partnered with 3PL to research addressing shipping errors and packaging mistakes.
  • After completion of the internship, I was promoted to Area Logistic Manager.

Process Assistant

Amazon
10.2018 - 05.2021
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.

Education

Bachelor of Science - Business Management, Supply Chain Management

Clayton State University
Clayton, GA
12.2021

Skills

  • Service Provider Communication
  • Process Monitoring
  • Warehouse Fulfillment
  • Business Requirements
  • Cost Savings
  • Warehouse Management System (WMS)

Timeline

Warehouse Fulfillment Supervisor

Ruggable
10.2022 - Current

Area Logistics Manager

Amazon
01.2022 - 09.2022

Area Manager Intern

Amazon
05.2021 - 12.2021

Process Assistant

Amazon
10.2018 - 05.2021

Bachelor of Science - Business Management, Supply Chain Management

Clayton State University

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Toney Harper